• Design and implement infrastructure as code (IaC) using terraform to automate the provisioning and scaling of cloud resources, resulting in 75% improvement in resource consistency and significantly reducing manual configuration time by 40%.• Optimize CI/CD pipeline with Jenkins, reducing deployment time by 85% and enabling faster software release cycles; accelerate time-to-market for critical features, resulting in 45% increase in customer satisfaction.• Design the monitoring and alerting solutions of various resources in the cloud environment using Prometheus/Grafana, resulting in a 95% reduction of downtime.• Proficient in containerizing applications with Docker and orchestrating deployments using Kubernetes, enabling scalability to handle 50% more traffic during peak hours.• Collaborate on application and infrastructure architecture, leading to a 30% reduction in infrastructure costs.• Leverage system configurations and deployments using YAML-based configuration management tools, including Ansible, achieving a 25% reduction in manual errors and improved deployment efficiency through successfully designed and implemented solutions.• Design and manage AWS-based solutions overseeing virtual networks, instances, databases, and storage solutions, insuring 99.9% uptime, and providing a reliable infrastructure foundation for business operations.• Participated in various projects in developing and deploying several microservice applications from scratch to finish.

• Managed user accounts, permissions, and access controls for a user base of 500+.• Monitored system performance, analyzed logs, and implemented solutions for optimal server performance.• Troubleshooted and resolved hardware and software issues, achieving a 95% reduction in system downtime.• Designed and implemented backup and recovery strategies, minimizing data loss in case of system failures.• Installed and maintained web servers (e.g., Apache, Nginx), databases (e.g., MySQL, PostgreSQL), and other services for business operations.• Automated routine tasks and processes using scripting (e.g., Bash, Python) and configuration management tools (e.g., Ansible).

• Managed and maintained 50 servers and systems daily in a Windows/Linux environment.• Implemented and maintained backup and recovery solutions, reducing data loss by 95%.• Collaborated with cross-functional teams to plan and execute system upgrades and migrations.• Conducted routine system audits, ensuring compliance with security policies and protocols.• Provided technical support to end-users, resolving hardware and software issues promptly.• Implemented and maintained security measures, including firewalls, antivirus, and intrusion detection systems.• Conducted regular system performance analysis and optimized configurations for efficient resource utilization.

• Developed and implemented strategic sales plans to achieve and exceed revenue targets, resulting in a 20% annual revenue growth.• Lead, mentor, and motivate a team of 15 sales representatives, improving their performance and achieving a 30% increase in sales.• Established and maintained strong relationships with key clients, resulting in a 25% increase in repeat business and referrals.• Analyzed market trends and competition, providing valuable insights for product development and marketing strategies.• Created and managed sales forecasts, budgets, and reporting, ensuring accurate financial planning and accountability.• Designed and executed effective sales training programs, improving product knowledge and sales techniques for the team.

• Used consultative sales techniques to understand customer needs and recommend products and services.• Collaborated with Sales Manager and marketing teams to establish accurate representation of products marketed to customers.• Coordinated meetings, logistics and sales events.• Communicated orders to vendors, scheduling carriers for pickup if needed.• Researched new clients for sales team, inputting contact information into salesforce.