Choon Yee Cheong Email & Phone Number

Selangor, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Thrilled to assume the role of Anti-Fraud Operations Team Lead at Gamer2Gamer, where I will be instrumental in leading key responsibilities that contribute to the overall success and security of our operations through combating fraud. 👥 Team Management and Leadership:- Effectively lead and manage a dynamic team, assigning tasks, setting performance goals, and conducting comprehensive performance reviews.- Provide supervision, motivation, and foster a collaborative work environment to maximize team efficiency.🛡️ Fraud Detection and Prevention:- Develop and implement robust fraud detection, prevention, and mitigation flows and strategies.- Stay abreast of emerging threats and employ proactive measures to safeguard organizational interests.🛠️ Dispute Management:- Manage dispute resolution processes, ensuring timely and effective resolution to uphold the integrity of transactions.🔄 Process Improvement:- Identify opportunities for process improvements, driving initiatives that enhance operational efficiency.- Champion a culture of continuous improvement to adapt to the evolving needs of the business.📊 Reporting Analysis and Recommendations:- Specialize in the analysis of Adaptive Fraud Technologies (AFT) reportings.- Provide detailed insights and actionable recommendations to support informed decision-making.