• Act as liaison with the customer on behalf of the sales manager and the company, and with internal team members on behalf of the sales manager. Open and maintain customer order records, including entering RMAs/Credits using Salesforce.• Assist the sales manager with all aspects of customer service, including samples, sales materials, and information. Review customer payment accounts and assist the sales manager with customer contact to maintain current payment,• Prepare accurate… Show more • Act as liaison with the customer on behalf of the sales manager and the company, and with internal team members on behalf of the sales manager. Open and maintain customer order records, including entering RMAs/Credits using Salesforce.• Assist the sales manager with all aspects of customer service, including samples, sales materials, and information. Review customer payment accounts and assist the sales manager with customer contact to maintain current payment,• Prepare accurate and timely contractual documents as required for each order, ensure contract signature and return.• Clarify, record, resolve and follow-up on customer product problems and complaints.• Enter concise internal orders for artwork, production and shipping and oversee progress to ensure timely shipment of the correct product.• Provide documentation and information to internal team members, including job order entry. Show less

· Experienced in the following warehouse duties: receiving, returns, QA, cycle count, shipping, picking, and packing of customer orders.· Worked daily with the following software systems-Vision, WM, SCADA, and Microsoft applications.· Complete COG report by EOS daily.· Issue chargebacks in relation to vendor compliance.· Ability to work independently or with a team in a dynamic, fast-paced environment.

· Picking and filling orders from stock.· Packing and shipping orders.· Strong concentration skills, problem solving skills, and the ability to rapidly read and process numeric information.· Excellent prioritization skills and strong attention to detail.

• Project coordinator for Table Games department, responsible for coordinating table game movements following strict Missouri Gaming Commission guidelines. These complex electronic table-top layout movements involve strict verification and controls, as do all gaming equipment on casino floor. • Provide support for all Bravo CRM tracking system software located on the table game equipment.• Developed a strong relationship with slot and table games suppliers and Missouri Gaming… Show more • Project coordinator for Table Games department, responsible for coordinating table game movements following strict Missouri Gaming Commission guidelines. These complex electronic table-top layout movements involve strict verification and controls, as do all gaming equipment on casino floor. • Provide support for all Bravo CRM tracking system software located on the table game equipment.• Developed a strong relationship with slot and table games suppliers and Missouri Gaming counterparts.• Maintained monthly budgets for both Slots and Table Games departments with budgets being in range of $160,000; submitted monthly accrual to finance and assisted with estimating annual department budgets being in range of $2 million.• Responsible for purchasing and management of all supplies for Slots and Table Games.• Developed and generated weekly and monthly spreadsheets for all functional areas of Slots & Table Games.• Assisted with PTO, payroll, attendance, daily placement of team members and schedules for Table Games.• Proficient in Windows 10 and Microsoft Office 2019 Show less

• Responsible for overseeing daily operations within the casino with 1,400+ team members• Assisted in preparation of monthly and yearly budgets being in range of $3 million• Managed a high-traffic Help Desk with end users and delegating tasks as necessary to 20 technical staff.• Coordinated procurement of communication equipment (laptops, cell phones and pagers) for the property.• Assisted with disaster recovery by setting up and monitoring daily backups and offline… Show more • Responsible for overseeing daily operations within the casino with 1,400+ team members• Assisted in preparation of monthly and yearly budgets being in range of $3 million• Managed a high-traffic Help Desk with end users and delegating tasks as necessary to 20 technical staff.• Coordinated procurement of communication equipment (laptops, cell phones and pagers) for the property.• Assisted with disaster recovery by setting up and monitoring daily backups and offline storage.• Conducted an annual equipment inventory and scheduled maintenance.• Coordinated all travel arrangements for director and management team.• Facilitated MS Office XP training classes for property and supported applications to end users. Show less