- Administrative support for Region Sales Manager and field representatives- Research leads for sales representatives- Manage the sales/accounting database (Oracle)- Update the Sales database daily or as needed (SalesLogic)- Generate and manager a variety of reports related to sales within the branch- Manage and coordinate promotional items/delivery for field representatives within the division- Maintain current client and potential client relationships by assisting with customer service as needed via telephone and in-house visits and will-calls- Coordinate staff to accomplish the work required to assist with sales or promotional distribution- Participate in marketing events such as seminars, trade shows, Blitz and telemarketing events as assign by Regional Sales Manager- Primary backup to the Order Fulfillment Specialist

• Manage day-to-day activities of all maintenance processes, work planning• Responsible for financial control, human resources, performance management, safety and environmental policies• Manage workflow and work assignments with entire shop staff• Interact directly with customers to provide excellent customer service and problem resolution

• Responsible for coordinating with customers to schedule preventive maintenance service and other service related requests• Responsible for creating ROs and assigning work to the proper technicians based on work requirements, technician skillset and time restraints• Responsible for creating and closing purchase orders• Responsible for accurately ordering and receiving parts for scheduled repairs• Assist customers by coordinating breakdown service.

• Responsible for all administrative and processing support at a Ryder Vehicle Sales Center• Responsible for tracking of all inventories from receipt through end of sale• Responsible for staging, marketing, financing and selling of used vehicles• Designed and created spreadsheets and processes that were implemented by other Ryder Vehicle Sales Centers

• Started new a commercial truck transfer service company from the ground up • Contracted with Ryder Transportation, a nationwide truck rental agency• Performed all company functions includingo Drivingo Schedulingo Customer relationso A/R and A/Po Payroll

• Responsible for receiving appraisal orders via phone, fax and e-mail• Responsible for accurately entering orders into appraisal program• Assisted appraisers in setting appointments, gathering information from counties, townships, cities and villages, typing of appraisals

• Responsible for pick-up and delivery of general cartage in the tri-state area• Managed route on a daily basis to efficiently travel to multiple destinations• Meticulously documented all necessary data for logs, per DOT laws• Operation of forklift to load and unload truck at home terminal

• Responsible for answering and coordinating a 12-line phone system• Management of incoming and outgoing mail• Setup of new construction jobs in Timberline Accounting System• Responsible for accurately posting customer checks to appropriate receivable accounts and to the proper jobs in the accounting system• Assisted Billing Manager by providing timely and accurate reports• Assist and support Billing Accountants with their duties on as-needed basis.

• Responsible for the timely pick-up and delivery of general cartage in the tri-state area• Managed route on a daily basis to efficiently travel to multiple destinations• Meticulously documented all necessary data for logs, per DOT laws• Operation of forklift to load and unload truck at home terminal.