Carmen Danner Email & Phone Number

Lake Oswego, Oregon, United States

Vancouver, Washington

Virtual - Based In Minneapolis, Mn

One of 22 HR consultants nation-wide assigned to special projects for the community bank. Time-limited projects involve all aspects of human resources and engaging with all lines of business and levels of leadership to address the identified need. Successfully completed more than 80 assignments to date, ranging from onboarding new leaders, integrating new teams, developing policy, regulatory compliance and an extensive recent focus on change management as the company experiences a dramatic cultural shift. The nature of the work requires the ability to contract with the client to understand the need, then quickly develop and efficiently execute on a strategy, engaging relevant partners as needed and ensuring the project is completed on time and to the client’s complete satisfaction.

Naples, Florida

Aligned to Regional President as HR Business Partner, consulting on all aspects of HR as needed, primarily focusing on employee development and engagement. Dynamic and rapidly changing culture required extensive and consistent change management strategies and implementation. Advised leadership as needed with recruiting, hiring, retention, training, development, employee relations, compliance and risk management.

Jacksonville, Florida

Led 10-person Resource Management Team to exceed FDIC Chairman’s goals to staff a new office with 400 financial service professionals, from vacancy announcement through ongoing performance management. Assigned by headquarters Executive Management to go to Washington, DC, to create and lead a team of 9 to hire 150 financial professionals to staff the Office of Complex Financial Institutions, an FDIC division mandated by legislation to address systemically important financial institutions—those perceived to be “too-big-to-fail.” Successfully placed 85% of authorized staff prior to being reassigned to Jacksonville to address staffing crisis there. Developed the Human Resources structures required to successfully operate the office and received Mission Achievement Award (monetary award from the FDIC Chairman) acknowledging successful outcome.Advise Executive Management on strategies related to organizational structure as dictated by the challenges inherent in a temporary office related to workload and workforce rebalancing. Invited to provide expertise to a high-impact team developing a strategic plan for closing three Temporary Satellite Offices once the financial crisis subsided. This plan was successfully applied when two offices closed in 2012 and will be applied again when the current office closes in 2014. Awarded a Mission Achievement Award for success on this project. Lead ongoing workforce management via:Successful implementation of new Performance Management system in conjunction with headquarters providing PMR results three times per year to 100% of employeesEmployee engagement resulting in minimal (<10%) turnoverGraceful and sensitive resolution of labor, EEO and employee relations matters in a union environment resulting in only two grievances during my tenure Responsible for office budget management and reporting to ensure performance results are accurately tracked and provided to headquarters

Created a Human Resources Department for a rapidly-growing Commercial Private Bank. Hired and developed a team of five to manage key Human Resources functions in three regions of Florida.Seated at the table with Executive Management as expert on the application of Human Resources in successfully achieving strategic objectives.Dramatically reduced errors and increased efficiency through converting a largely manual tracking system to a comprehensive HRIS system to include payroll, benefits, employee and manager self-service, and performance management. Successfully managed realignment of 401(k) plan to a new vendor resulting in a 10% increase in returns as well as enhanced participant provisions.Partnered with Financial Services Executive Team to turn around emerging customer service issues by developing a customer-focused, high-touch, incentive-based service delivery system. Under my direction, HR team recruited senior executives, developed a highly-successful training and development program, initiated and managed the successful conversion of an on-line shareholder services system and managed the implementation of self-funded medical benefits plan. Played a critical role as advisor and leader in the successful acquisition of two banks.Successfully engineered an initiative to provide a diversity awareness program and initiated a three-day New Employee Orientation program that enabled new hires to become fully engaged and committed to the organization, utilizing key executives and managers to personally address each group.

Naples, Florida

Liaison providing HR support to business lines including Commercial, Consumer and Investment Advisors. Previously served as Benefits and Compensation Administrator for First National Bank of Florida, acquired by Fifth Third in 2004.

Enhanced profitability with strategic HR advice and support for line of business leaders in Commercial, Consumer (including Mortgage) and Investment Advisors. Worked in conjunction with Commercial and Residential Real Estate bankers to attract, recruit, develop and retain key personnel.Partnered with recruiters, trainers, and administrative staff to meet hiring goals and limit turnover.Leveraged geographic anomalies and cultures in 75 locations to ensure staff was well suited to the environment.Resolved Employee Relations issues in partnership with ER liaisons.Demonstrated success through employee motivation, morale and retention.Led a team of five in multiple locations to administer benefits including health, dental, disability and life plans, shopping renewals and recommending annual adjustments to remain competitive and within budget.Successfully administered pension and 401(k) plans.Oversight responsibilities for in-house payroll processing for employees in multiple states under multiple taxing authorities.Partnered with Executive Management to facilitate the Benefits integration through three successful acquisitions.Additional examples of prior proven success in Human Resources Management available.

Completed Coursework For Ma, Spanish And Iberian Studies

Teaching Certification, Education

Bachelor Of Arts, Spanish