Ciara D'Arcy Email & Phone Number

Dublin

- Live operations; managing a team of 45-50 frontline staff members ; 13 daily domestic routes ensuring the delivery of the high standard of customer service promised to the 50K+ domestic customers in Dublin - HR Duties; recruitment, annual appraisals & salary reviews, liaising with recruitment agencies , disciplinary hearings, conflict management, training of new office staff members , daily staff Rota for routes.- Route planning & optimisation - Financial / Budget management - Ensuring health & safety guidelines and RSA guidelines are adhered to by crews .- Liaising with different in house departments daily ; Fleet maintenance, Finance , Customer Centre. - Liaising with county councils on complaints

County Dublin, Ireland

- Managing all aspects of the business including business development & day-to-day operations of the busy commercial daycare, training & grooming centre- Training, supervision & motivation of up to seven staff members, including payroll & Rota scheduling.- Marketing & promotion of all services through multiple channels, including online ad campaigns, social media , industry trade shows, & word of mouth initiatives. Website management, Mailchimp marketing - Office administration : Bookkeeping , Bi - monthly VAT returns , monthly & end of year accounts, database management - Stock control & ordering, dealing & negotiating with product and service suppliers. Setting department sales targets, forecasts and evaluation.- Development , delivery & evaluation of group & private dog training classes- Assessing, identifying the cause, and devising appropriate treatment programmes for behavioural cases. Working closely with clients to monitor , support & adapt training programmes where needed , keeping both the human & canine clients’ needs and abilities in mind while promoting healthy behavior & improving quality of life.- Adapting business to market demands; development of an online training school, writing & planning course content , recording & editing content and ongoing online support.- Liaising with local veterinary practices on behavioural & training cases.

County Dublin, Ireland

Responsible for all aspects of the business; including operations , group & private training classes, caring of animals, research & marketing , bookkeeping

Greater Dublin

- Dealing with clients both face to face and over the phone organising and scheduling appointments, surgeries , admissions and discharges. - Preparing & dispensing prescriptions. - Credit Control of Client accounts.- Dealing with multiple suppliers and reps regarding supplies.- Training of new staff members, volunteers etc. - Hosting puppy training courses, and advising clients on behavioural concerns

County Dublin, Ireland

- Account management and business development - Develop and manage close relationships with clients and candidates- Achieve monthly and quarterly sales targets - Negotiation rates- Advertising and marketing- Sourcing suitable candidates to match client requirements- Interview & screen candidates- Referencing and compliance- Training / mentoring junior members of staff- Involved in the setting up of the corporate accounts desk.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Fdsc Animal Management, Animal Management ; Specialised In Companion Animals

Diploma, Canine Behaviour, Training & Instructing

Marketing Diploma, Marketing

Qqi L6, (Train The Trainer) Training Needs Identification & Design + Training Delivery & Evaluation, Distinction In Both

Marketing Certificate, Marketing