Colleen Dauch Email & Phone Number

Wooster, Ohio, United States

g2o is a Digital Experience & Technology Shop specializing in crafting distinctive customer experiences that drive growth for companies who aspire to greatness. From vision to execution, our team blends human-centered insight and design with technology to build a stronger bond between your brand and your customers.Formerly known as ICC/Clutch

- Assist in the management of the Nationwide Insurance Usability Testing Center- Ensure a successful project testing experience from start to finish- Track and update project forecasts for the UX Team

- Created product displays to entice customers to purchase merchandise- Presented customers with product knowledge based on their personal needs and wants- Demonstrated new and other products that may be of interest to the customers to increase sales- Assisted customers with a fast and efficient purchase

- Designed the store front window with multiple types of merchandise on a weekly basis- Coordinated two monthly events that increased store sales- Advertised monthly events and new products through store e-mail and social networking websites- Gathered inventory quota on every product sold

- Consulted customers on different styles and trends to maximize the value of their in-store experience- Facilitated the store rewards system by persuading customers to join the program

- Attended to customer concerns regarding product returns, quality, and customer service- Stocked merchandise to create a neat and orderly environment for the stock room- Assisted customers by answering questions about sales and sizes- Increased sales by raising customer awareness about current product promotions

- Worked with the visual team in setting up garment displays and taking pictures to be utilized in the national stores- Created closets for store set-ups around the world within the corporate office mock store