Christopher Beals Email & Phone Number

Osceola, IN, US

Indiana, United States

Loaded and configured Windows 10 on new computers and deployed computers at workstations.Utilized strong communication skills by responding to store staff support calls and resolving issues.Conducted weekly inspections of IT hardware and components across 17 stores in Indiana and Michigan.Developed, maintained, and updated comprehensive documentation of IT.

Drafted layout prints for PEX water line and ABS pipe.Fulfilled Department Group Leader duties when needed.Prototyped and installed PEX water line and ABS black pipe on new production units.Constantly communicated with Group Leader, Assistant Plant Manager, and Plant Manager to isolate and resolve issues pertaining to the Plumbing Group’s production to.

Eliminated need for multiple workers in the parts position by optimizing and organizing workload.Assisted Department Manager in repair and replacement of parts.Coordinated with Electrical Department in creating wiring requirement lists for multiple units.Trained new employees.

Assisted customers in diagnosing minor problems to identify the correct part(s) to purchase.Performed battery replacements on customer vehicles.Communicated with Parts Counter and Commercial Customers to ensure prompt delivery of parts and product.Maintained store cleanliness and stocked/adjusted store product as needed

Communicated with customers to diagnose problems with their phones for repair.Performed repairs on cellular devices ranging from software issues to disassembly of devices for hardware replacement in-store.Presented and suggested phone accessories to prevent further damage or upgrades when repair is not possible.Assisted customers in set up.

Certificate, Cloud Systems Administration

Education record

Technical Certificate, Cloud Technologies