Chris Cutlip Email & Phone Number

Columbia, SC, US

Columbia, SC, US

Hudson, Ohio, US

• Responsible for defining and maintaining Leaf Home’s strategic technology roadmap, particularly as it relates to the use of Salesforce throughout the organization. Work closely with enterprise IT and business.
• Manage the delivery of strategic business, application, and technology architecture on projects to deliver desired business outcomes.
• Oversees the identification and analysis of enterprise business drivers to develop enterprise architecture requirements.
• Engage and supervise architects in the development of the architecture (application and technology) roadmap that aligns with the strategic objectives of business units and the different technology groups.
• Ensure completion of Architectural and project deliverables are on time and under budget.
• Provide architectural and technical input for the definition, estimation, and delivery of projects.

Paris, France, FR

• I serve as a Subject Matter Expert to sales and delivery teams working on projects using the Salesforce platform. I lead client discussions related to their business processes and Salesforce capabilities. I demonstrate.
• Ownership of workstream functional design and delivery of solutions to clients
• Perform role of Project Manager on projects or coordinate with the Project Manager, in a Technical or Functional Lead capacity, during project setup, on-boarding planning activities, and project execution
• Oversee Business Analysts gathering business requirements and translate them into a technical solution
• Work with off-shore teams for solution architecture, estimates, delivery, and testing
• Create key architecture documentation and deliverables for specific workstreams

Indianapolis, Indiana, US

• A Salesforce Solution Architect is a strategic position to our customers. This role leads solution design and oversees build work. Solution Architects are experienced consultants and are depended on by our customers.
• Mentor individuals and contribute to Salesforce knowledgebase
• Support pre-sales activities in opportunities by validating solutions providing level of effort estimates.
• Act as key member of the Salesforce.com implementation project team and be responsible for the overall design of the application and mapping client business requirements to systems and technical requirements.
• Work as a team member along with the Engagement Manager, Technical Architect and supporting team members to deliver the complete solution for the customer.
• Works with customers to iterate through modifications and revisions.

Indianapolis, Indiana, US

• A Salesforce Solution Architect is a strategic position to our customers. This role leads solution design and oversees build work. Solution Architects are experienced consultants and are depended on by our customers.
• Act as key member of the Salesforce.com implementation project team and be responsible for the overall design of the application and mapping client business requirements to systems and technical requirements.
• Work as a team member along with the Engagement Manager, Technical Architect and supporting team members to deliver the complete solution for the customer.
• Participate in process flow analysis and process redesign along with the Engagement Manager.
• Share best practices and be consultative to clients throughout duration of the project.
• Produce a detailed functional design document to match customer requirements.

GB

• Extensive knowledge and acumen specific to understanding client business problems and developing Salesforce related solutions that addresses the needs of organizations
• Assist organizations with improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units
• Understands and solves business and technology challenges and designing and developing platform-based applications that meet client business needs
• Team leader, supervising teams to create an atmosphere of trust and diverse views to encourage improvement and innovation; answers questions and provides direction to staff
• Coaches staff by providing timely, meaningful written and verbal feedback
• Identifies and addresses client needs, develops and sustain deep client relationships, and defines resource requirements, project workflow, budgets, billing and collection

• In this role, I use my experience and knowledge of finance, operations, Information Technology, customer service, Salesforce and other cloud based tools to solve problems and capitalize on opportunities.Director of IT.
• Develop and maintain the Salesforce applications to ensure continued delivery of innovative, high quality solutions to meet business needs
• Oversee personnel, and sub-contractors, in all functions associated with IT
• Provide support solutions to our Franchisees as they navigate and learn to effectively use and capitalize on the technology we deploy with our services.
• Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Maintain a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow and reporting.

Indianapolis, IN, US

• Business consulting, business analysis, requirements management, administration and declarative development, testing, training, and documentation around the Salesforce platform. Roles and responsibilities include:
• Gathering and documenting requirements;
• Developing test plans and leading testing cycles (both QA and UAT).
• Developing training materials and conducting training sessions.
• Analyzing and cleansing data files (in Excel, text, etc.);
• Extracting data from, and loading files into, Salesforce;

Denver, CO, US

• Manage the Cloud Operations Team, responsible for Salesforce.com implementations and improvements, through transition out of Sales Operations and into Enterprise Technology group to allow Salesforce to be expanded to.
• Salesforce.com Certified Administrator (November 2014)
• Salesforce.com Certified Developer (July 2015)
• Strong understanding of Salesforce capabilities. Specific experience with many aspects of Salesforce and Salesforce related apps and tools including: Conducting discovery and requirements gathering, Development of.
• Led major initiative to implement Xactly Incent as cloud based automated sales commission tool while successfully playing multiple roles throughout implementation including Project Manager, Business Analyst, Systems.
• Designed and developed support process using Salesforce Cases to gather, prioritize, assign, resolve and report on the requests coming into Cloud Operations team by users and groups we supported.

Denver, CO, US

• Led the Cloud Operations Team into efficient use, management, and development of all tools on theForce.com platform. Team consists of project managers, salesforce/system administrators/developers, database.
• Timely and successful implementation of large background check process
• Collaborate with other departments to bring their business processes into Salesforce
• Integration of new apps and data migration between legacy systems and Salesforce
• Requirements gathering with salesforce users (sales directors, managers, and reps) in order to design solutions to address business needs or changes
• Work closely with vendors to evaluate their apps for possible use

Mokena, IL, US

• Sales rep for the state of Indiana, responsible for growing revenue by developing relationships with new customers. Financial, Commercial, and Retail customers can benefit from our products and services.As an FAC sales.
• Cash management and recycler solutions by Wincor
• Digital and networked video recorders and servers
• IP and analog video cameras
• Integrated access control systems
• Central station intrusion and hold up alarms

North Canton, Ohio, US

• Customer Solutions Manager (CSM) for the Indiana business team covering Indianapolis metro and central Indiana areas. Managed between 20 and 25 direct reports and several subcontractor relationships. Recruited and.
• Led workforce and managed daily service operations in delivery of quality solutions to customers while delivering plan profit and technical performance back to company.
• Developed local strategic plans to align with communicated corporate initiatives
• Increased gross margin % by 4.3% from 2011 to 2012.
• Achieved 104% of billed work revenue goal for 2012.
• Decreased overtime expense by 27% in 2012

North Canton, Ohio, US

• Led and directed installation strategy and day to day operations covering the 6 New England states of the Northeast.
• Full P&L responsibilities for $6M+ of total annual revenue.
• Played key management role in large, successful ATM project, receiving recognition from customer and regional management for team’s outstanding performance.
• Successfully worked with strategic customer, account team, subcontractors, installation technicians, and project management during pilot project that resulted in 400+ new ATM’s for the region in 2011 and 2012
• Selected as Business Team of the Year twice
• Increased gross margin from 4.1% in 2007 to 25.9% in 2008 and 32.1% in 2009.

North Canton, Ohio, US

Provided field support for up to 10 business teams across 3 regions, while managing up to 10 direct reports. Reviewed and approved employee time and expenses. Conducted quarterly performance reviews, performance improvement process, interviewing and hiring, process training. Facilitated financial training. Assisted with monthly forecasting, while analyzing.

North Canton, Ohio, US

Developed reports that included an analysis and update on line of business revenue and overall profitability for financial controllers, VP of Finance, and other managers. Identified variances and explained reasons why with support of team.Built and sustained excellent rapport with all levels of implementation business associates. Advanced use of.

North Canton, Ohio, US

Analyzed and reported on product profitability and technical performance, including regular monthly/quarterly/yearly reports and ad-hoc reports. Supported Visual Basic program used by over 200 associates nationwide, troubleshooting technical issues and addressing installation questions. Acted as intermediary between users and designer. Roles included.

Master Of Business Administration (Mba), Finance, General

Bachelor’S Degree, Finance And Management Information Systems

High School