Chris Decker, Mscj, Lcc Email & Phone Number

United States

Accomplished Outside Sales Manager, skills in prospecting, lead generation, and relationship management. Excel at initiating and nurturing business relationships with both existing and new customers within a designated territory. The ability to understand customer needs, provide tailored solutions, and deliver exceptional service has consistently resulted in increased sales and customer retention. Years of experience in outside sales, with a demonstrated history of consistently meeting and exceeding sales quotas. Proven ability to identify and qualify leads, effectively pitch products/services, and close sales. Excellent communication, negotiation, and customer service skills to build trust and rapport with clients. Strong organizational and time management abilities to efficiently manage a territory and pipeline. Proficiency in CRM software to track customer interactions and sales activities. Overnight travel in territory at 75% of time. Conducted product training and taught Radar/Lidar Operator and Instructor Classes for TCOLE credit.

Granite Shoals, Tx

Manager of managers as second in command. Duties as Public Information Officer, Training Coordinator, and FOIA Officer for the department. Instructor for department including AXON and Firearms. Worked on high-level administrative functions including budget, grant writing, and scheduling. Program administrator and liquidation of city surplus. Head of criminal investigations and case management using TLO and other programs similar to LexisNexis, OSINT, SOCMINT (SMI), and Wicklander-Zulawski skills. Recommended the best-qualified applicants for each position vacancy to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems. Completed the Bill Blackwood Law Enforcement Management Institute of Texas, Leadership Command College where leadership and management principles were applied such as those found in Sigma Six. Worked in Emergency Management and Planning for the city, department, and as a regional partner agency. Provided the highest level of customer service. Handled multiple projects at the same time within deadlines. Continuity of service and resiliency with pre-planning and system administrator of Everbridge mass notification system.

Granite Shoals, Tx

First line manager of staff. Conducted internal and external cases. All crimes and civil issues including fraud. Database use and research via TLO and other programs similar to LexisNexis, OSINT, SOCMINT (SMI), and Wicklander-Zulawski skills. Leadership of staff and customer service driven. Worked as team and as independent on projects and assignments with deadlines. Trained new hires brought to team. Executed complex strategies with analytics, reporting, and forecasting skills to drive continuous improvement throughout the organization.

Granite Shoals, Tx

Worked under limited supervision handling all aspects of crime prevention and control. Use of computers and technology including all MS Office products. Provided the highest level of customer service to residents. Investigated cases, made reports, handled security details.

Austin, Texas, United States

Generated residential listings and buyers via cold calling, referrals and use of CRM’s. Showed and staged properties for sale. Advertised via internet, direct mailings, and other marketing tools. Negotiated and managed real estate transactions, beginning to end. Rookie of the Year 2006, NWMC. Keller Williams Medallion Winner in 2006 & 2007 for sales volume over $4 million. Transitioned into new agent trainer and coach position in 2008 teaching all new agents to the NWMC in an adult education program lasting in three (3) month curriculums. Brian Tracy trained and certified in sales. Executed complex strategies sales with analytics, reporting, and forecasting skills to drive continuous improvement throughout the sale team. Used market analysis on KPIs to evaluate values and profits and equity for clients. Built strong relationships, find solutions, communicate and influence effective messages to clients.

Georgetown, Texas, United States

Performed basic and advanced medical treatment and transport. Administered medications, treatments by protocol. Developed professional relationships with hospital staff. Drove under emergency conditions, conducted field repairs, and safety checks. Provided the highest-level customer service to patients and health care professionals. Conducted EMS education to the public.

Austin, Texas, United States

Performed basic and advanced medical treatment and transport. Administered medications, treatments by protocol. Developed professional relationships with hospital staff. Drove under emergency conditions, conducted field repairs, and safety checks. Provided the highest-level customer service to patients and health care professionals. Conducted EMS education to the public. Based a majority of time on Medic 6, downtown Austin on a 24/48 schedule, one of the nation’s busiest EMS units.

Master Of Science - Ms, Criminal Justice/Law Enforcement Administration

Lcc, Police Leadership - Command College, Class 89

Bachelor Of Science - Bs, Criminal Justice/Police Science