As a consultant through TopTal, I have multiple engagements to join exiting teams to either expand their capabilities or help them return to schedule. With my technical acumen, I bridge between the business group and the development team to guide projects back on schedule and ensure that what is being developed meets or exceeds the business requirements.

Knot Models is an online retailer of model kits, tools and supplies. I started Knot Models in 2016 as a small endeavor working our of my garage. By 2019 the business had grown into a dedicated warehouse space with 3 employees, and I chose to join the business full time. • Developed custom software to access Amazon.com sales analytics for over 50,000 products. This software allowed Knot Models to track the sales performance of the products and identify which products were sold at a high… Show more Knot Models is an online retailer of model kits, tools and supplies. I started Knot Models in 2016 as a small endeavor working our of my garage. By 2019 the business had grown into a dedicated warehouse space with 3 employees, and I chose to join the business full time. • Developed custom software to access Amazon.com sales analytics for over 50,000 products. This software allowed Knot Models to track the sales performance of the products and identify which products were sold at a high velocity and profit. By targeting these products, we were able to experience rapid growth over 4 years. • Managed the purchase from the Texas bankruptcy court of Knot Models’ largest competitor, Squadron.Com.• Built and lead a team of 4 full time and 4 part time employees to run the day to day operations of the Knot Models warehouse,• Lead the business through growth from $100,000 a year in sales to ~$3.0MM a year. Show less

Responsible for supporting multiple scrum teams, serving as the customer’s proxy, and working with product management and other stakeholders – including other product owners – to define and prioritize stories and the backlog to effectively address program priorities. Provided input and guidance at a strategic level to support the long-term planning efforts of the many features managed by the team. • Acted as the primary owner for building, pruning, and maintaining the team backlog… Show more Responsible for supporting multiple scrum teams, serving as the customer’s proxy, and working with product management and other stakeholders – including other product owners – to define and prioritize stories and the backlog to effectively address program priorities. Provided input and guidance at a strategic level to support the long-term planning efforts of the many features managed by the team. • Acted as the primary owner for building, pruning, and maintaining the team backlog (including defects) prioritized based on the business value or other key business drivers including maintaining MVP information, managing scope of the delivery and providing updates on development status,• Partnered with the Digital Product Manager, Initiative Owner and BSA to develop stories. Validated the development effort as meeting acceptance criteria and the definition of done,• Worked closely with UI/UX to make sure wireframes are ready and set-up meetings with tech leads, UI/UX and scrum teams to review designs prior to the start of the PI,• Supported team demos and how the delivered work ties back to business goals/objectives of the feature or functionality being delivered,• Primary and initial point of contact of the BSA, Scrum master and scrum team for all product and UI/UX questions,• Worked with product managers to understand initiative owner’s needs, support the product manager in the development of product solutions and metrics tracking to track the success in meeting IO objectives.• Contribute to intake process, product roadmap, release definition of upcoming features based on experience and knowledge,• Participate with Product Manager on UI/UX planning for new features and functionality,• Drove the implementation of key performance metrics and utilized analysis of analytics and other data and research to monitor performance and provide direction to the mobile product strategy/roadmap. Show less

Mobility platform provides core capabilities and services to develop, publish and consume enterprise mobile applications that meet HPE's rigorous security requirements. The mobility platform is used by HPE teams throughout the world to develop cross platform applications for both internal and external users. As Product Owner, my goals were to evangelize the platform internal at HPE to develop a pipeline for teams ready to onboarding the platform. In understanding the various development team… Show more Mobility platform provides core capabilities and services to develop, publish and consume enterprise mobile applications that meet HPE's rigorous security requirements. The mobility platform is used by HPE teams throughout the world to develop cross platform applications for both internal and external users. As Product Owner, my goals were to evangelize the platform internal at HPE to develop a pipeline for teams ready to onboarding the platform. In understanding the various development team needs, I was able to establish a vision of where to take the product and a roadmap for bringing this vision to fruition. • On boarded an average of two development teams per month to the pipeline,• Worked closely with active and future development teams to ensure their needs were accurately captured and prioritized in the development Roadmap for the platform,• Lead the development of the HPE mission critical HPE Go mobile app, an application targeted at HPEs 5,000+ vendors and distributors as well as C-suite executives. Show less

Mobility platform provides core capabilities and services to develop, publish and consume enterprise mobile applications that meet HPE's rigorous security requirements. The mobility platform is used by HPE teams throughout the world to develop cross platform applications for both internal and external users.

Assumed leadership of the team responsible for the implementation of a document management system, which was legacy-managed behind schedule and incorrectly scoped. Returned project to schedule, with an appropriate resetting of expectations.• Return >$500,000 project back to schedule and re-set business expectations, avoiding a schedule miss which would have delayed launching the new multi-million dollar business line,• Consult on establishing PMO processes, and proof-case various… Show more Assumed leadership of the team responsible for the implementation of a document management system, which was legacy-managed behind schedule and incorrectly scoped. Returned project to schedule, with an appropriate resetting of expectations.• Return >$500,000 project back to schedule and re-set business expectations, avoiding a schedule miss which would have delayed launching the new multi-million dollar business line,• Consult on establishing PMO processes, and proof-case various efforts to determine process shortfalls,• Accelerate the building of a new loan servicing group, through the initiation and management of various key projects, • Lead the effort to integrate the loan origination systems with the loan servicing system, ensuring mission critical data was transmitted in compliance with CFPB regulations. Show less

Plan, coordinate, and implement activities pertaining to full-cycle mobile technology initiatives, from concept and feasibility, through completion and rollout, in line with customers’ wider business objectives. Manage the mobile strategy assessment and direction for over 14 key customers.• Discern customer objectives within context of market placement and their own long term mobile approach,• Originate and present positioning of business case to key stakeholders within customers’… Show more Plan, coordinate, and implement activities pertaining to full-cycle mobile technology initiatives, from concept and feasibility, through completion and rollout, in line with customers’ wider business objectives. Manage the mobile strategy assessment and direction for over 14 key customers.• Discern customer objectives within context of market placement and their own long term mobile approach,• Originate and present positioning of business case to key stakeholders within customers’ executive team,• Translate customer goals into technical requirements to expedite and facilitate the presales process,• Ensure overall project success, surpassing customer expectations and business goals, and consistently exceeding as planned profit margins,• Develop and proactively implement project plans, including scheduling, risk identification and mitigation, and allocation of available resources,• Identify, communicate and manage project issues, notifying internally or externally as appropriate, • Lead the project team through onsite engagements from discovery to rollout, and through ongoing quality assessments,• Oversee the product roadmap for ongoing customer engagements,• Instituted a detailed financial plan for the growth of the South East region for 2014 and beyond,• Originated and implemented the PMO policies and practices for the South East region, and• Provide leadership and motivation to project team members throughout the effort. Show less

Provided continuous management of multiple international project teams developing Altisource’s next generation of mortgage servicing software. • Matrix managed high-profile project activities across all participating functional areas including technology and business partners,• Set and managed project expectations ensuring all applicable functional areas were engaged,• Initiated and led project planning actives such as statement of work, project change control, risk… Show more Provided continuous management of multiple international project teams developing Altisource’s next generation of mortgage servicing software. • Matrix managed high-profile project activities across all participating functional areas including technology and business partners,• Set and managed project expectations ensuring all applicable functional areas were engaged,• Initiated and led project planning actives such as statement of work, project change control, risk management, and executive communication,• Tracked and reviewed project performance, holding regular team status meetings, and reporting project status on weekly basis to C-level management,• Identified and resolved issues and conflicts within the project team by ensuring accountability for completing tasks,• Successfully led the integration of Altisource’s Kofax system with their internally developed document management software. System is currently scaled to run 60 million images a month, and• Chaired office “Leadership Committee” chartered to fill leadership vacuum created when senior management relocated out of state. Show less

Improve client profitability and maximize ROI by evaluating customer needs and developing customized product offerings from Ricoh’s family of software solutions. • Conceptualize and develop client plans to positively impact efficiency on both the strategic and tactical level,• Guide the customer engagement with pre-sales assessments, audits, and a change management plan,• Formulate scope of work balancing client needs and product technical capabilities against budgetary… Show more Improve client profitability and maximize ROI by evaluating customer needs and developing customized product offerings from Ricoh’s family of software solutions. • Conceptualize and develop client plans to positively impact efficiency on both the strategic and tactical level,• Guide the customer engagement with pre-sales assessments, audits, and a change management plan,• Formulate scope of work balancing client needs and product technical capabilities against budgetary constraints, • Lead and focus the sales team in the presentation of software solutions and target efforts directly towards advancement of customer business objectives and ROI,• Facilitate implementation efforts and drive project to execution while proactively communicating status to key stakeholders, • Execute the delivery of professional systems, consulting, and integration services, • Deliver technical product training to sales teams, • Determine position of features and identify customer opportunities, and• Develop short term product positioning strategy within individual customer engagements. Show less

Built profitable business unit by directing sales support efforts and customer service, and streamlining operations and inventory control. Won 2009 Southeast Region 111% Year-to-Date Attainment of Plan. • Directed business unit profit and loss, managing a $6.2m budget with a 53% profit margin,• Accelerated the growth of the market by 14% in the last 12 months of service in this role,• Formulated business plan to achieve revenue targets, ROI expectations and maximize… Show more Built profitable business unit by directing sales support efforts and customer service, and streamlining operations and inventory control. Won 2009 Southeast Region 111% Year-to-Date Attainment of Plan. • Directed business unit profit and loss, managing a $6.2m budget with a 53% profit margin,• Accelerated the growth of the market by 14% in the last 12 months of service in this role,• Formulated business plan to achieve revenue targets, ROI expectations and maximize profitability, and presented plan to upper management, • Analyzed and monitored key metrics to determine adherence to business plan and re-direct efforts if necessary,• Assembled and guided a team of 21 direct reports comprised of engineers, sales representatives, and customer system specialists towards best practices,• Coordinated marketplace resources, including leveraging resources from other business units to ensure customer commitments were met and expectations exceeded,• Engaged customers with technical presentations, supporting a separate 24 member sales force, • Expedited escalated customer issues ensuring immediate customer satisfaction when service expectations and commitments were not met, • Created product implementation plans for new product launches, after studying customer ROI requirements, by defining milestones for achievement,• Oversaw new product launches to ensure a smooth implementation and immediate full functionality to the customer, • Integrated Lanier legacy systems into the Ricoh Charlotte service organization, and• Coached subordinate employees and advised on employee development and performance related issues. Show less

TRIDENT, INC., Charlotte, NC Founder, Director of Project DevelopmentCoordinated project development efforts of 54 consumer good products from concept through introduction into major international markets. Strategically positioned all projects to increase ROI and minimize risk.• Increased revenue 23% year over year due to project management efforts,• Introduced best practices including SLA and rapid prototyping technologies, resulting in 18% lower development times and 43%… Show more TRIDENT, INC., Charlotte, NC Founder, Director of Project DevelopmentCoordinated project development efforts of 54 consumer good products from concept through introduction into major international markets. Strategically positioned all projects to increase ROI and minimize risk.• Increased revenue 23% year over year due to project management efforts,• Introduced best practices including SLA and rapid prototyping technologies, resulting in 18% lower development times and 43% decrease in costs, • Evaluated and interpreted market studies to assess opportunity and risk,• Forecasted and monitored scheduling and budgetary constraints according to multiple project requirements, processes and scopes,• Developed business plans to maximize partnering and licensing opportunities,• Drove website feature development and product merchandising efforts to enhance customer experience,• Established financial accounting processes to capitalize on market trends, and• Educated senior management regarding e-commerce arena and global business trends. Show less

Directed the development of shipbuilding CAD/CAM software program utilizing a cross-functional team that included over fifty computer programmers located in five countries.• Created plan to efficiently allocate limited resources among projects to ensure on-schedule completion,• Communicated with executive management on a regular basis regarding project needs and goals,• Wrote and reviewed over 150 technical specifications for projects related to the shipbuilding functionality… Show more Directed the development of shipbuilding CAD/CAM software program utilizing a cross-functional team that included over fifty computer programmers located in five countries.• Created plan to efficiently allocate limited resources among projects to ensure on-schedule completion,• Communicated with executive management on a regular basis regarding project needs and goals,• Wrote and reviewed over 150 technical specifications for projects related to the shipbuilding functionality, integrating customer feedback into requirements,• Defined product vision, determined the best implementation methods and tracked launch,• Guided the pricing, packaging, and positioning of the new CAD/CAM product in the marketplace,• Executed detailed market surveys and competitor analyses and reported results to upper-level management, and• Promoted and demonstrated the new software to high-level customer managers and industry trade shows. Show less