Christina Delancy Email & Phone Number

Brooklyn, New York, United States

• Design apps and develop web pages to streamline business processes and programs
• Troubleshoot technical programs, products, and applications used by the company, and redesign programs as needed to make them more efficient and effective
• Minimize company costs by increasing productivity and reducing expenses

New York, New York, United States

New York, New York, United States

• Updated e-delivery distribution and changed client account preferences
• Mediated voting shares discrepancies with key stakeholders
• Fulfilled voting and/or meeting material requests

• Call contacts of newly diagnosed cases.
• Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness.
• Collect and record information on symptoms and needs into the CRM with accuracy.
• Follow a set script to inform contacts about the importance of isolation or quarantine and what to do if symptoms are present or develop,

• Answer back-to-back calls and resolve issues in a remote environment
• Build a strong relationship with customers
• Resolve problems quickly and ensure the situation does not escalate
• Speaking clearly with empathy in both positive and negative situations
• Communicate clearly and effectively
• Multi-task while on the phone – resolve issues while maintaining a short call time

Virtual

• Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client's point of contact as the event approaches.
• Research fare and schedule information.
• Describe trips to clients and give details on any documents required, such as passports or visas.
• Make alternative arrangements if changes arise before or during the trip.

• Fasten seams or joints together with welds, bolts, cement, rivets, solder, caulks, metal drive clips, or bonds to assemble components into products or to repair sheet metal items.
• Fabricate or alter parts at construction sites, using shears, hammers, punches, or drills.
• Maintain equipment, making repairs or modifications when necessary.
• Shape metal material over anvils, blocks, or other forms, using hand tools.

Education record

Enrolled in Fullstack Academy's 28-Week Immersive Future Code Web Development Program

Certificate With High Honors, Medical E-Records And Office Administration

Advanced Regents Diploma, Architecture, 3.7

Activities and Societies: Student Government, Double Dutch Team Graduated with Honors and a CTE diploma. Attained the Advanced Regents.