Chris Delaney Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

Operated as a resource to be assigned to the company’s customers for variousprojects. Noteworthy achievements involved:• Used Terraform, CloudFormation, and Bicep to deploy reliable environments on Azure and AWS with GitLab & Azure DevOps CI/CD.• Managed container environments in Azure and AWS with tools such as Helm and K9s.• Oversaw migration of a local, monolithic Windows application to a Linux containerized environment in AWS on ECS Fargate.• Created automation scripts to align environments including IL5 with security standards including IL5, CMMC, NIST, SOC2, and ISO 27001.

Irvine, California

Directed the design and modernization of IT infrastructure for corporate and eSports events. Highlights of the role encompassed:• Automated event infrastructure deployment using PowerShell, Puppet, and Ansible, reducing deployment times by over 85%.• Collaborated with VMware engineers to create a portable and scalable virtualized infrastructure for global events.• Utilized Terraform to deploy environments worldwide across various cloud platforms including AWS, Azure, and GCP.• Enhanced system observability by introducing Grafana, Datadog, and Elastic.

Orlando, Fl

Served as the senior IT engineer, collaborating closely with the IT Director to make pivotal tech decisions for a muti-site defense law firm. Notable contributions involved:• Managed applications spanning multiple locations including Active Directory domain, MS SQL, Exchange, and various virtualization platforms.• Introduced Nagios, PKI, ADFS SSO, and Hyper-V as cutting-edge technologies through research and implementation.• Led pivotal projects involving transitioning virtualization platforms from Citrix XenServer to Hyper-V, implementing NetApp SANs, and upgrading network and server hardware.

Sole internal IT personnel, also supported customers and their tech staff. Keyresponsibilities included:• Managed various Active Directory domains and disaster recovery sites.• Maintained an IPsec VPN hub-and-spoke network with 100+ endpoints utilizing Cisco ASA hardware.• Provided support to developers in an MS SQL and .NET setting.• Enhanced virtualization infrastructure through the implementation of Hyper-V clustering and failover technology.

• Managed a private cloud infrastructure, VMware environment, and Active Directory domain to ensure optimal performance and adherence with HIPAA.• Performed audits of newly onboarded facilities to identify and resolve potential network integration challenges.• Addressed escalated issues reported by Helpdesk staff.

One-year contract position, during which served as a desktop support technician dedicated to supporting Universal Studios executives and their immediate staff.

Performed as a pre-sales technical consultant to a 50-person sales call center. Consulted with potential customers & their technical staff both over the phone in person regarding voice & data products. Performed product training for staff as well as assisted in the development and introduction of new products & technologies for the organization.

Supported a 1000+ computer WAN for a CLEC Telephone Company. Managed user accounts on both NT and Active Directory Networks. Maintained workstation PC's, installed/configured printers, built/monitored Windows 2003 servers, and provided helpdesk support. Was involved in both an Exchange 5.5 to 2003 migration as well as a 2000 NT Domain to 2003 Active Directory migration.

Provided level-two support for data connectivity and WANs. Handled escalated technical issues, assisted in supervisory roles and procedures. Implemented a method of monitoring & rating the technicians’ performances in order to improve customer service.

Supported a 500+ user WAN for a CLEC Telephone Company. Managed user accounts on an NT/2000 LAN: maintained workstation PCs, installed/configured printers, monitored server activity, and provided helpdesk support.

Provided level-one ISP support which included email and web server configurations as well as troubleshooting connectivity issues for dial-up, xDSL, and T1s.