Helpdesk Engineer
Current
Oct 2024 - Present
AeroLeads people directory · profile
Callum Smith Email & Phone Number
Helpdesk Engineer
at
Dunedin IT
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Helpdesk Engineer
Location
Glasgow, Scotland, United Kingdom
Company size
Who is Callum Smith? Overview
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Quick answer
Callum Smith is listed as Helpdesk Engineer at Dunedin IT, a with 17 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Callum Smith.
Callum Smith previously worked as Service Desk Analyst Trainee at Generation and Computer Repair Technician at Simplyfixit. Callum Smith holds Software Development from Glasgow Kelvin College.
Company email context
Email format at Dunedin IT
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Dunedin IT
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Profile bio
About Callum Smith
Callum Smith is a Helpdesk Engineer at Dunedin IT. Colleagues describe them as "Callum brings a warmth, and energy to his work and is a joy to collaborate with. He joined the IT Support bootcamp with a breadth of technical knowledge and experience in IT. He was confident to share with others, and worked well as part of the cohort. Callum took on feedback well throughout our time of working together, always seeking ways to improve. He is highly motivated to work within the field of IT, and demonstrates the necessary customer service skills to excel. From a… Show more"
Current workplace
Callum Smith's current company
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Dunedin It
5 roles
Callum Smith work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst Trainee
Jun 2024 - Oct 2024
Computer Repair Technician
Accepted customer desktop, laptop and mobile systems in-store for repairs.Requested information about software and hardware issues and documented all concerns.Troubleshoot systems and worked with customers to determine needed hardware or software changes.Broke down systems, removed malfunctioning hardware, and installed new parts.Carried out all repairs with utmost attention to customer privacy.Resolved selected issues with smartphone and tablet devices.
Oct 2022 - May 2023
Junior Software Developer
Interpreted business requirements, functional requirements and technical specification documents to design and develop solutions.Performed system design, specification development, and flow charting.Identified technical risks and contributed to design review meetings. Designed, built and maintained efficient and reliable C# code.Performed defect verification, debugging, testing and support.Employed rapid application development toolsInvestigated, analysed and documented reported defects, updated documentation as required.
Oct 2020 - May 2022
Computer Repair Technician
Accepted customer desktop, laptop and mobile systems in-store for repairs.Requested information about software and hardware issues and documented all concerns.Troubleshoot systems and worked with customers to determine needed hardware or software changes.Broke down systems, removed malfunctioning hardware, and installed new parts.Carried out all repairs with utmost attention to customer privacy.Resolved selected issues with smartphone and tablet devices.
Nov 2019 - Aug 2020
Team & coworkers
Colleagues at Dunedin IT
Other employees you can reach at dunedinit.co.uk. View company contacts for 17 employees →
AC
Adam Clague
Colleague at Dunedin ItBrighton, England, United Kingdom
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SD
Stuart Dawson
Colleague at Dunedin ItAlnwick, England, United Kingdom
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AK
Andrew Kinloch
Colleague at Dunedin ItGreater Edinburgh Area, United Kingdom
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LG
Liam Gallagher
Colleague at Dunedin ItUnited Kingdom
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BW
Billy Waterston
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
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RP
Rory Podd
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
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PS
Pawel S.
Colleague at Dunedin ItBurntisland, Scotland, United Kingdom
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CM
Charlie Mulholland
Colleague at Dunedin ItDundee, Scotland, United Kingdom
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CN
Callum Napier
Colleague at Dunedin ItSt Leonards, England, United Kingdom
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SG
Stuart Gunn
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
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Adam Clague
Colleague at Dunedin ItBrighton, England, United Kingdom
View →
SD
Stuart Dawson
Colleague at Dunedin ItAlnwick, England, United Kingdom
View →
AK
Andrew Kinloch
Colleague at Dunedin ItGreater Edinburgh Area, United Kingdom
View →
LG
Liam Gallagher
Colleague at Dunedin ItUnited Kingdom
View →
BW
Billy Waterston
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
View →
RP
Rory Podd
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
View →
PS
Pawel S.
Colleague at Dunedin ItBurntisland, Scotland, United Kingdom
View →
CM
Charlie Mulholland
Colleague at Dunedin ItDundee, Scotland, United Kingdom
View →
CN
Callum Napier
Colleague at Dunedin ItSt Leonards, England, United Kingdom
View →
SG
Stuart Gunn
Colleague at Dunedin ItEdinburgh, Scotland, United Kingdom
View →
2 education records
Callum Smith education
Software Development
Bachelor'S Degree, Web Systems Development
FAQ
Frequently asked questions about Callum Smith
Quick answers generated from the profile data available on this page.
What company does Callum Smith work for?
Callum Smith works for Dunedin IT.
What is Callum Smith's role at Dunedin IT?
Callum Smith is listed as Helpdesk Engineer at Dunedin IT.
Where is Callum Smith based?
Callum Smith is based in Glasgow, Scotland, United Kingdom while working with Dunedin IT.
What companies has Callum Smith worked for?
Callum Smith has worked for Dunedin It, Generation, Simplyfixit, and Optiseller.
Who are Callum Smith's colleagues at Dunedin IT?
Callum Smith's colleagues at Dunedin IT include Adam Clague, Stuart Dawson, Andrew Kinloch, Liam Gallagher, and Billy Waterston.
How can I contact Callum Smith?
You can use AeroLeads to view verified contact signals for Callum Smith at Dunedin IT, including work email, phone, and LinkedIn data when available.
What schools did Callum Smith attend?
Callum Smith holds Software Development from Glasgow Kelvin College.
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