Citlalli Diaz Email & Phone Number

Fort Worth, Texas, United States

• Compile and verify employee service records using employee files, archived records, history paperwork, payroll records, etc• Assemble administrative employee files according to district requirements ensuring accuracy of the content• Respond to requests from internal and external agencies regarding employment verification of FWISD employees• Compile and produce employment verification forms for the Teacher Retirement System of Texas• Assist customers with daily processes such as completing forms, responding to telephone inquiries, retrieving and reviewing file• Assists with annual auditing processes of files• Assists with archiving employee files• Maintain and update records through dedicated digital database.• Scanned paper records to transfer to digital filing systems.• Created and implemented standard operating procedures for records handling.• Followed confidentially regulations to maintain privacy.• Distribute a monthly error log database to coordinators and managers of Talent Management/Human Resources, duties• Data input and upkeep of various, databases such as Sheets and Forms• Audit and build new hired and re-hired employee files• Update employee information (name changes, address changes, and W-4 forms)• Provide employees with website self-serve assistance• File incoming miscellaneous employee forms in their respected files• Validate incoming college and university transcripts• Provide employment verification forms for adoption or immigration purposes• Compile and submit department inventory requests• Provided excellent customer care by responding to inquiries and requests for information.• Coordinated with various departments, such as the compensation department, to support cross-functional needs.• Audit, upkeep, and update Federal I-9 forms• Securely guide and assist employees and auditors when they review files• Participated in training and other learning opportunities to expand knowledge of company and position.

Texas, United States

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Data input and upkeep of various Google databases such as Sheets and Forms• Audit and build new hired and re-hired employee files• Update employee information (name changes, address changes, and W-4 forms)• Provide employees with website self-serve assistance• File incoming miscellaneous employee forms in their respected files• Validate incoming college and university transcripts• Archive employee forms and files per their retention schedules into online database• Provide employment verification forms for adoption or immigration purposes• Aid companies and employers with necessary verbal employment verification information• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.• One year of experience with service records• Audit, upkeep, and update Federal I-9 forms• Securely guide and assist employees and auditors when they review files• Restocked supplies and submitted orders to maintain stock levels.• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests• Managed filing system, entered data and completed other clerical tasks.

Fort Worth, Texas, United States

• Performed clerical and administrative duties• Reconciled bank statements, accounts payable/receivable, and other financial accounts to ensure accurate reporting• Maintained accurate records of financial transactions• Oversaw inventory of company• Input financial data into QuickBooks • Upkeep of general hangar appearance• Directed communication with clients, vendors, team members, and stakeholders• Assisted in contract drafting and mediating to facilitate negotiations• Maintained the overall work schedule and tracked the daily work progress of each aircraft• Assisted in the preparation of tax returns while ensuring compliance with tax regulations• Liaised audit meetings with government mandated companies & safety organizations (OSHA, FEMA, FAA, etc.)• HR related tasks included compiling forms for Employment Verification Forms & a wide range of Authorization Forms• Completed various reports, including yearly MIS Report to the FAA for the DOT & Alcohol Testing Program.

Fort Worth, Texas, United States

• Consistently provided excellent customer service to ensure customer satisfaction and repeat business• Handled payroll for all employees• Ensured inventory upkeep• Maintained visual standards throughout the store• Organized and created weekly schedules for employees• Managed multiple social media pages: business website, Facebook, and Instagram• Scheduled vendor events such as the Fort Worth Trinity River Fourth of July Celebration, Holiday Gift Markets, etc.• Onboarded new employees with training and new hire documentation.• Maximized performance by monitoring daily activities and mentoring team members.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Arts - Aa