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Established leader in AI Machine Learning, Digital, Marketing Technology, Cloud data platforms, and ML performance optimization. Experienced in delivering innovation with startup and Fortune 500 companies in Finance, Telecom and Retail. Strategic systems builder that executes mandates with cross team collaboration and development of high-performance teams. Designed, deployed, and monetized complex AI models and solutions for numerous use cases, such as customer retention, acquisition, segmentation, and personalization, as well as network performance, geospatial analysis, and NLP. My passion is to leverage AI and ML to drive innovation, optimization, cost savings and revenue growth across business units and functions.
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Vp, Data Analytics And GovernanceEnercare Inc.Toronto, On, Ca
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Vp, Data Analytics And GovernanceEnercare Inc. Jun 2024 - PresentMarkham, Ontario, Ca -
Senior Director, Digital Data Science, Ai Nerve CentreRogers Communications 2019 - 2023Toronto, Ontario, CaLed and established Digital Data Science, IT AI Nerve Center team of 16. Partnered with Business Units. Executed Data Science cloud platform and DevOps enterprise ML deployment. Employee AI engagement: 700+ - Developed / deployed Care Analytics NLP Natural Language Processing classifier for all customer agent conversations: Voice/Chat/Search; deployed AI cancellation (churn) NLP topic segment activated marketing campaigns - Developed / deployed Wireline Modem Offline prediction model for customer outages to minimize truck rolls insights and Wireless Network cell tower customer geospatial model to optimize new cell site Capex investment - Developed Digital Prospect Acquisition (NAC) 50% increase conversion with ML derived from Adobe Analytics click-stream deployed through Adobe Audiences, Target; Leadership: Marketing Transformation - Co-developed Digital adoption 1 Click Pricing data, analytics and platform application resulting in triple the conversion rate on 100,000s of customer converted price plans and 2020 CEO Team Award Mobile App and 1 Click Mariana -
Senior Director Customer Intelligence, Consumer Base ManagementRogers Communications 2014 - 2019Toronto, Ontario, CaLed and established the Consumer Business Customer Intelligence Data Science team of 24. - Built, operationalized, scaled, enhanced, and maintained the data platforms/environment(s) for shareable data (e.g., unified customer record, customer journey, ML pipeline ‘data lake’) resulting in centralized version of truth for business data science and outcome teams. - Operationalized ML IT Pipeline with 30+ customer base models enabling business/commercial decisions and CRM multi-channel marketing campaigns to drive KPIs: acquisition NAC, Churn, upsell, cross sell, Price Plan Change, & Hardware Upgrade, AAL, NPS, & CCTS. - Implemented CCTS Commission for Complaints predictive model, campaign and cross team interventions resulted in reduction 50% YOY with the agency and (first AI) 2016 CEO Team Award CCTS Taskforce.
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Senior Director, Audience Advertising Solutions, Rogers MediaRogers Communications 2013 - 2014Toronto, Ontario, CaLed and established the Audience Intelligence Data Science team of 12 (Rogers Enabled Data) - Drove technology strategy, direction, and implementation for new Audience Intelligence advertising initiative. This initiative resulted in revenue significantly above target and the largest ever launched business in the Media team. - Led monetization efforts for internal and external clients through programmatic display, email, and offline CRM data. Innovated partnership with Google Bid Manager and Adobe Audiences. - Developed Big Data architecture, selected and managed project vendor relationships: Hortonworks (now Cloudera) & SAS. Established MarTech with Adobe, Google & Facebook.
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Vp, Digital MarketingWave Accounting 2012 - 2013Toronto, Ontario, CaAcquired by H&R Block, Financial services and software for small businessesManaged (SEM, SEO, Display, & Affiliate), optimization, and customer acquisition teams-Grew daily customer acquisitions by 50+%; oversaw acquisitions (SEM, SEO, Display & Affiliate), optimization, and "growth hacking" teams -
Vp, CooChango 2010 - 2012New York, Ny, UsAcquired by Rubicon Project-Magnite, Internet advertising programmatic platformBuilt and led the operations, bid price optimization, QA and finance teams from pre-revenue - Management team doubled revenue each quarter since 2010, beat 2012 Q1 targets by 100%, and worked with 35 of the top US internet retailers. Selected in 2011: Deloitte Companies To Watch, and ad:tech Innovation Alleyinvestor.rubiconproject.com/news-releases/news-release-details/rubicon-project-completes-acquisition-chango -
Vp, CooMate1.Com Inc. 2008 - 2010Montreal, Quebec, CaRebranded eDate.com, Mainstream (top 5) dating siteRan the technology development, operations, IT, QA, analytics, and customer service teams -
Vp, CmoMy Virtual Model Jan 2000 - 2008Montreal, Qc, CaAcquired by TrueFit.com, eCommerce visualization, size fit personalization - Drove Sales account acquisition partnered with President: Sears, Best Buy, Adidas, Nike, L.L. Bean, H&M, Speedo, Cintas, Levi’s, iVillage, Discovery Channel, Rodale, Logical Apparel Solutions, MyTwinn, Fidelity, and Johnson & Johnson. Built up existing accounts, Lands’ End, HSN, Glamour, Disney, and Nutrisystems - Conceptualized 3D implementation approach and developed new product, My Virtual Room, representing 50%+ of revenuePatent 6665577 acquired by TrueFit (truefit.com/terms-of-use)prnewswire.com/news-releases/true-fit-launches-breakthrough-fit-personalization-technology-131040713.html -
Vp, Cto And Founding Team24/7 Media Inc. 1995 - 2000New York, Ny, UsAcquired by Xaxis.com GroupM, Internet advertising programmatic platform - Started with the original company and played a key role in the early development of the ad technology industry - Developed cross-company unified strategy and the integration of new acquisitions, partners IT systems, infrastructures and organizations with 24/7 Mediaadweek.com/news/advertising-branding/xaxis-merger-chases-programmatic-vision-155104
Christopher Dingle Skills
Christopher Dingle Education Details
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Cornell UniversityElectrical Engineering (And Bachelor Of Science) -
Queen'S UniversityManagement Analytics
Frequently Asked Questions about Christopher Dingle
What company does Christopher Dingle work for?
Christopher Dingle works for Enercare Inc.
What is Christopher Dingle's role at the current company?
Christopher Dingle's current role is VP, Data Analytics and Governance.
What is Christopher Dingle's email address?
Christopher Dingle's email address is cd****@****ngo.com
What is Christopher Dingle's direct phone number?
Christopher Dingle's direct phone number is +141693*****
What schools did Christopher Dingle attend?
Christopher Dingle attended Cornell University, Queen's University.
What skills is Christopher Dingle known for?
Christopher Dingle has skills like Analytics, Strategic Partnerships, Strategy, Digital Marketing, Start Ups, Management, Leadership, Crm, Marketing, Team Leadership, Integration, Digital Strategy.
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