Mr. Carlos Ponce is a motivated professional in business management currently working as a Human Capital Consultant at Deloitte. He has a background in supply chain, technology, human resources, recruiting, talent development, a certified scrum master, certified in Lean Six Sigma, fluent in Spanish, and proficient in Portuguese and Italian. Carlos is adept at providing exceptional leadership and vision utilizing an agile and lean mindset, oral and written communication, cross-functional collaboration, and interpersonal skills. Carlos possesses impressive experience in delivering operational and sales results, engaging and building effective relationships with customers, peers, and influencing teams. All with a proven track record of high performance, meeting and exceeding KPIs, and recommendations from former peers and supervisors. During his Tenure at the Dept. of Social Services, Carlos helped develop a strategy with his peers to improve the handling of new and current Medicaid clients while reducing a backlog of approximately 1,300 past-due Medicaid cases to zero in a 6-week period. Carlos also created a system that streamlined the eligibility verification stage in immigration cases and clients using his access to the USCIS SAVE system and knowledge of immigration state, local, and federal policy, which resulted in an 80% average decrease in processing times and was later implemented as part of the process. Carlos comes highly recommended by his former supervisor and Agency Director, who describe him as a very well organized, productive, and dependable professional as well as an individual who takes initiative to continuously grow and improve by developing knowledge skills and abilities outside of his immediate job duties, proving he is an asset to any organization.As an Executive Team Leader and Human Resources Manager for Store Operations at Target, Carlos lead a team of approximately 250 team members and contributed to the management of a store with $40 million in yearly revenue. Carlos' strong analytical skills, critical thinking, and problem-solving mentality have contributed to numerous improvements in his store that have led to increased yearly revenue and strong KPIs performance, constantly outperforming all other stores in his district. Carlos has a Bachelor of Business Administration in Management with a concentration in Technology, Innovation, and Entrepreneurship and a Minor in Computer Information Systems from James Madison University.You can catch Carlos travelling around the world or biking through D.C.