Cherie Lampley Email & Phone Number

Westerville, Ohio, US

• Create and optimize the visual layouts of web sites that are developed to maximize the online presence of small businesses.
• Edit existing websites and provide feedback to peers.
• Develop engaging and persuasive website copy that effectively communicates the brand message and engages target audiences.
• Conduct keyword research and integrate SEO best practices into website content to improve search engine rankings and drive organic traffic.
• Write compelling headlines, taglines, and calls-to-action (CTAs) to encourage user engagement and conversion.
• Collaborate with team members on campaign strategy.

• Supervised, coordinated, and provided day to day leadership to 11 team associates by providing feedback to leadership and team associates regarding quality assessments, team continuous improvement, and associate cross.
• Managed and implemented the post-transition sale transfer process for Exclusive Agent Transition Program agents involving 231 agency acquisitions for a total of $518 million in premium.
• Created, developed, and maintained standard operating procedures (“SOPs”), training plans, and materials for entry level to intermediate associates for team training to ensure an average of 98% monthly quality.

• Served as primary point of contact for multiple regions assisting 245 agents on the maintenance, guidance, and support of their virtual office, answering inquiries, assisting with agency acquisitions, and managing.
• Conducted technical testing for system improvements on team applications to increase productivity by 30%.

• Coordinated the transfer of policies which involved teleconferences with agents and sales managers to ensure a smooth, simplified, and timely process decreasing process time by 35%.
• Developed, designed and enhanced Excel Macros for team processes to improve efficiency and ensure quality in the policy transfer process to save the company $45k annually.

• Processed individual policy transfer request and internal block transfers.
• Created and updated documentation for customer service representative team processes.

Working with the Policy Transfer Team processing transfer requests for agents.

Weekly Contributor on sports topics to columbussports.com.Link to my articles: http://www.columbussports.com/content/writers/cherie_lampley/index.shtml

Editor and Owner of The Sports Diva Magazine.

Write 3 to 4 blog post per week regarding sports for b5media's Dejuiced sports blog.

Weekly content for Epic Carnival focusing on sports gossip.http://www.epiccarnival.com

Job Responsibilities: Full time receptionist duties included answering phones, taking messages, typing, faxing, filing, copying, and creating documents. Medical office duties included scheduling patients, checking patients in and out, transcribing for doctors, medical billing, instructing patients on the insertion and removal of contact lenses..

Freelance Editor for Like Night and Day by Renita Walker

Certification, Front End Developer Track

React Developer

Certification, Web Developer

English Language And Literature, General

Computer Science