Charles-Daniel Merlin Email & Phone Number

Paris, FR

Paris

• Functional and technical support, advise and development in the implementation of Salesforce CRM into various customers projects (USA, Europe)Accomplishments:
• Advise, assist, guide partner and client in the implementation and deployment, to the use of best practices in terms of setting the application and modelling of the platform (definition of Core Model, model, and shared.
• Validates the approaches to the standard features of the platform, the design in terms of optimizing performance, managing the volume of data, maintenance codes, etc...
• Performs the review of the Design Documents, Functional and Technical architectures.
• Salesforce Certified: Administration (ADM 201 & 301), Development (DEV 401 & 501), Sales Cloud, Service Cloud.

• Functional and technical support in the implementation of Salesforce Knowledge into various customers projects (USA, Europe)Accomplishments:
• Project management, cost and commitments follow-up, support to project.
• Team management, solution delivery management.
• Advise, assist, guide partner and client in the implementation and deployment of CCIL projects (JSP, Java, XML, HTML).
• Training delivery for partners and clients, technical support.
• Response to request for proposal, sales engineering.

• Key resource in design and implementation of key productsAccomplishments:
• Junior Project Manager on several products in the legal area (team of 4 developers)
• Responsible for the industrialization of unit testing and SOA framework.
• Confirmed developer, proposals task force and technical support on software integration;
• Specification, analysis, design, planning, testing, development of features and components for the first 3 key products (ranges financial and legal) published by the company.