Christie Dobson Email & Phone Number

Spencerport, NY, US

Rochester, New York Area

Rochester, New York Area

Coordinate area office systems providing direct support to approximately 1,00-1,500 residents of a living area. Regular administrative tasks related to residents and housing including room changes, and key system management. High student contact for referral and scheduling student conduct/ roommate conflict appointments. Provide ongoing.

Develop and teach the following courses to adult learners: Windows 95/ 98/NT/XP, Windows 7, MS Access 95/97, Beginning and Advanced MS Word, MS Excel, Introduction to the Internet, and Introduction to Design of Web Page Building.

West Henrietta, NY

Responsible for implementing and establishing procedures and practices to maintain expected levels of performance to meet blood service objectives for the effective and accurate management of donor information. Responsible for supervision of staff assigned to area responsibilities.Shift supervisor responsible for all operations during their shift. Assist.

Rochester, NY

• Responsible for the day to day administrative and field staff operations for both the Rochester and Buffalo branch offices consisting of supervision of 6 schedule coordinators and approximately 230 field staff.
• Daily reviewed referral log, on-call report, and daily calls/hours processed with scheduling coordinators.
• Reviewed staff utilization report for staffing needs, availability, overtime and under utilization.
• Responsible for annual evaluations, attendance and disciplinary actions including suspension and terminations.
• Ensured 100 percent credential compliance of all field staff. Coordinated, maintained and verified all field staff credentials in AllScript and all documentation associated with credential compliance.
• Weekly reviewed unverified payroll report, updated and processed payroll documentation.

Rochester, NY

• Provided administrative support to the Executive Director and Board of Directors for one of the nation’s leading not-for-profit eldercare advocacy organizations with an annual budget of $1 million.
• Responsible for all general office duties, including database maintenance; electronic communication; information technology functions; email blasts; and website page creation, updates and general maintenance.
• Managed all accounting functions including accounts payable and receivable, grant reporting, consumer sales and fulfillment.
• Supplied budget, financial reports and analysis to Executive Director and Board for monthly and annual discussions. Assisted in preparation for upcoming budget year.
• Managed and oversaw fulfillment warehouse for shipments, inventory, storage of current inventory and office file storage.
• Negotiated contracts for products, fulfillment, internet hosting, online store, hotels rooms, meals and meeting rooms for all off site staff and board meetings and webinar vendor.

• Responsible for maintaining all aspects of administrative and financial operations for a virtual organization focusing on credit card transaction processing with an annual budget of over $500K.
• Responsible for administrative office duties, customer service and accounts payable/receivable.
• Designed, implemented and maintained database for shareholders, capitalization table, stock certificates issues, etc.
• Established standards of operation for new clients using transaction processing implementation. Conducted research on DSL and/or ISP for internet connectivity and reporting.
• Provided help desk support direction for customers using transaction processing software.

• Supervised and directed help desk including staff, development, training, evaluations and promotions. Supported personnel and managed all computer functionality/operations at the Monroe County Emergency Communications.
• Provided supervision for Help Desk personal support for IT operations for both internal and external customers.
• Served as Project Manager for successful $500,000 hardware/software system upgrade to County 911 computer dispatch system resulting in on-time implementation, under budget. Worked with vendors on research and then.
• Secured secondary operation unit and room for usage by an outside agency without compromising the WAN or LAN network security usage by primary and administrative operations.
• Automated several processes (WAN file transfers, Access/SQL, Excel) and implemented standard operating procedures.

Gerontology Certificate Program, Gerontology

Lifespan and St. John Fisher College offer a Certificate Program in Gerontology. The certificate is given upon completion of 120 hours of.

Independent Study, Emergency Management Institute

Education record

Administrative, Business Admin