Christopher Doner Email & Phone Number

Kirkland, Wa, Us

Greater Seattle Area

• Property Management & Real Estate Investing

Greater Seattle Area

• Direct report to business owner.• Coordinate restaurant operations working closely with the kitchen manager.• Monitor operations and initiate corrective actions.• Maintain compliance on all regulatory items: Health Department, Fire Department, Liquor Control Board, etc.• Nurture a positive working environment and lead by example.• Appraise performance of personnel. Provide guidance and professional development.• Exercise good judgment and make independent decisions within scope of authority.• Respond efficiently and effectively to customer complaints.• Periodically de-escalate emotionally charged individuals and situations.• Provide assistance to other staff to meet deadlines or urgent workload demands.• Identify and manage competing priorities.• Pull weekly sales reports.• Process labor reports bi-weekly.• Assist with COGS analysis.• Develop, update and maintain standard operating procedures (SOPs) relevant to operations.• Vendor Liaison• Promote company brand consistent with its values of service to both customers and employees.

Greater Seattle Area

I was the designated Employee Transportation Coordinator (ETC) responsible for managing the parking and transportation programs as proscribed by the Washington State Commute Trip Reduction Act (CTR) which served the students, staff and faculty members of Seattle University. I trained, scheduled and supervised as many as 20 part-time student employees in support of operations. I was present during a critical change in the transportation sector when the local mass transit providers switched from a monthly bus pass to the ORCA card system. In an effort to maintain an annual $1 Million dollar transportation program I developed and deployed a database in order to efficiently and effectively manage the changes. The net result was better convenience for the community during a period of uncertainty during the transition. I also maintained a parking database, TicketTrak, which tracked the purchases of parking permits and parking violations. I was responsible for adjudicating parking appeals using a reasonable person approach within the guidelines of the parking regulations. I also facilitated the intake of guest parking requests and van rentals for campus organizations.

Greater Seattle Area

• Routine patrol of campus property for safety and security purposes.• First response to police, fire and medical emergencies.• Operate communications center to coordinate and prioritize call response.• Conducted parking enforcement.

Greater Seattle Area

•Independent Owner/Operator of an espresso cart located within the campus of Cornish College of the Arts.

Greater Seattle Area

• Managed two high volume espresso carts located within the campus community of Seattle University. • Improved business profitability by recognizing a need for enhanced staffing/scheduling, by implementing tighter inventory controls to avoid leakage and by introducing a more comprehensive training program for new hires.• Responsible for hiring, training, scheduling and supervising staff. • Ensure high level of quality in customer service/satisfaction. • Meet all health department and safety regulations. • Work in tandem with local food service provider Bon Appetite. • Represent owner in all local business affairs.

Japan

• Attached to VFA-192 aboard the USS Independence (Atugi and Yokuska, Japan).• Selected to attend and graduated from BOOST class of 1996.