Chris Dott Email & Phone Number

Raleigh-Durham, North Carolina Area

Morrisville, NC

• Served as lead business and functional consultant to clients implementing JAGGAER’s source to settle eProcurement software as a service (SAS) solution. Handled up to ten projects simultaneously with typical.
• Worked directly with clients to gather business requirements and designed the system to support those processes. This resulted in systems that maximized ROI value to the client and streamlined their business processes.
• Helped develop strong business relationships with client which led to high customer satisfaction, retention of existing business and development of new business. Main business areas included procurement, accounts.
• Worked with over 50 different JAGGAER clients from various industries, including higher education, state/local governments and the private sector. Projects varied from full implementations to smaller change orders.
• Offered best practices and “outside the box” thinking to improve client business processes.
• Worked with clients on change management best practices. Assisted them with rollout, training and user adoption strategies as well as developing effective ongoing support after go-live.

Morrisville, NC

• Managed multiple projects simultaneously in this small software consulting company, which provides technical business solutions to external customers. Technical projects varied from a few days to over a year in scope.
• Managed project for high-profile client in which a custom developer ID check in/out process was designed and built for auditing purposes. Worked directly with customer on requirements, organized status meetings.
• Worked with the customer, internal engineers and external consultants, managed a project that created a new intranet site for a local technology solutions company. Project provided customer with a networking tool to be.

Brought onboard to facilitate technology enhancements for this 120,000-employee global organization, including company-wide conversion of messaging system with 200+ servers and establishing / streamlining related processes. Managed IT project portfolio, leading teams of 4-12 professionals and managing short- and long-term projects with budgets as large as.

Oversaw application development projects and the administration of the messaging environment and other IT systems supporting this 1,000-employee organization with operations in the US and Sweden. Managed technical projects from initial requirements definition and business case development through execution, leading cross-functional internal and contract.

• Provided Lotus Domino administration to the Environmental Protection Agency (EPA) community.
• Primary support for Lotus Notes-based electronic forms system.
• Installed Domino servers and upgraded existing servers.
• Developed, tested and maintained Lotus Notes databases.
• Provided second line Lotus Notes support to end user support specialists.
• Assisted in design and development of Lotus Notes end user training courses.