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Strategic Planning and leadership driving revenue growth with excellent profitability. Development of new business opportunities and implementing management control systems. Major Contributions:• Expanded industry recognition of company capabilities through development of sales and marketing programs.• Developed new client relationships and expanded business with existing clients generating 300% growth in three years.• Implemented internal controls and reporting processes providing a platform for profitable growth.• Marketed a unique support offering combining contact center services with reverse logistics that reduces costs and enhances service delivery. • Generated investment and acquisition opportunities while providing guidance for ownership.Specialties: Business development, acquisition experience, development of creative BPO solutions, management team building, strategic planning and business plan execution.
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Vp Business DevelopmentStartek Jan 2013 - PresentDenver, Co, UsBPO Business DevelopmentHealthcare Solutions -- Care Management & Rempte Patient Monitoring -
PrincipleCw Enterprises Business Consulting Mar 2007 - Dec 2012Marketing, advertising, business development planning and execution: - TV spots, billboards, prospect presentations and business development initiatives. Turn around strategy plus new business targeting, planning and development. Clients include bop customer contact centers (SENTO), health Care Imaging centers and Medicare Certified Home Healthcare Agencies.
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Board President & Co-FounderPeople-4- Paws Fl 2008 - 2011People-4-PAWS FL is a 501(c)3 non profit animal rescue that is part of the "No Kill Nation" movement saving animals through responsible spay and neuter practices and common sense approaches to animal control practices and adoptions nationwide. My role is business management advice and federal/state compliance oversight.
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PresidentSupport Services Group (S2G) May 2002 - Mar 2007Took company from losses to profitability within first 9 months. Generated revenue growth with excellent profitability through development of new business opportunities and management control systems.
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Director Business DevelopmentStream International May 1998 - May 2002Eagan, Mn, Us•Generated, over $20 million annual run rate in new business.•Exceeded sales targets and revenue goals. •Evaluated and recommended new business/industry category opportunities – initiated support relationships in the emerging broadband data access services: Telco-DSL and cable. •Initiated and developed value added customer service and technical support programs to drive customer loyalty and retention for corporate clients. -
General ManagerSykes Enterprises Oct 1991 - Sep 1996Tampa, Florida, Us• Developed new client relationships that delivered annual revenues exceeding $50 million per year in just two years leading to a successful IPO. • Personally established strategic relationships with many of the leading software companies and computer hardware companies • Managed business development and strategic alliances with leading software and computer hardware companies. Negotiated multi-million dollar support contracts.• Directed all business in one of four regions for services including computer-aided design, technical documentation, on-line documentation and design, technical writing, illustration and documentation maintenance.
Doug Carter Skills
Doug Carter Education Details
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The Ohio State UniversityConsumer Behavior -
University Of MarylandEngineering And Education
Frequently Asked Questions about Doug Carter
What company does Doug Carter work for?
Doug Carter works for Startek
What is Doug Carter's role at the current company?
Doug Carter's current role is VP Business Development at StarTek.
What is Doug Carter's email address?
Doug Carter's email address is do****@****ing.com
What is Doug Carter's direct phone number?
Doug Carter's direct phone number is +130326*****
What schools did Doug Carter attend?
Doug Carter attended The Ohio State University, University Of Maryland.
What are some of Doug Carter's interests?
Doug Carter has interest in Boating, Skiing, Technology, Road Cycling, Politics, Human Rights, Animal Welfare, Health.
What skills is Doug Carter known for?
Doug Carter has skills like Process Improvement, Nonprofits, Recruiting, Business Planning, Technical Support, Strategic Planning, Mergers And Acquisitions, Knowledge Sharing, Strategy, Cloud Computing, Bpo, Lead Generation.
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