Casey Dout Email & Phone Number

Greater Denver Area

Dallas/Fort Worth Area

• Handpicked by the CEO to lead operations of two brands with 101 restaurants delivering over $200 million in annual sales• Successfully prepared the brands for sale by the private equity ownership group, achieved monetizing the brands by delivering a $5.6 million profit improvement year over year in EBITDA• Led the Operational Brand Renewal (turnaround) efforts by implementing new brand positioning though new menu design, food, bar and service platforms including changes to team member uniforms, music, tableware and all customer touch points.• Crafted and delivered companywide communications translating the owners vision and strategy into action items for the operations team• Successfully built a pipeline of operators who could be ready to fill internal vacancies when needed. Groomed my successor to fill my vacated Regional Director position as well as influenced development of multiple internal AD promotions.• Created an Executive General Manager program that carved out a niche for high-performing General Managers. This work prepared them to take on the next-level challenges of a multi-unit role by allowing them to oversee multiple locations.• Used hourly team member feedback to coach operators in creating an improved work environment to reduce turnover from above industry to match industry standards in manager and hourly levels

Dallas/Fort Worth Area

• Managed operations of the Eastern Division of Lone Star Steakhouse consisting of 40 restaurants with $66 million in sales• Created, executed and delivered a key remodel market turnaround plan of 280 bps in margin improvements over four periods through stabilizing the people environment and executing strategic COG’s and Labor tactics• Operations representative to the Executive Leadership Team influencing the company’s vision and strategy. Presented operation programs and communicated the strategic direction to my regional peer group for implementation• Reported to the CEO/President

Dallas/Fort Worth Area

• Promoted and relocated to Texas to develop business processes that were ops-friendly and ensure corporate-driven programs were execution-ready. Accomplished this through facilitating an improved decision-making process regarding the pacing & sequencing of how programs were released to the field.• Improved our supply chain, ensured uninterrupted food supply, created cost savings through efficiencies and managed our external purchasing consultants and internal distribution team.• Managed the master brand project plan portfolio. Accomplishments include:o Launched a national produce program lowering company COG’s by 60 bps and creating consistency, improving quality and safety of productso Negotiated and implemented national linen, chemical, extermination and food safety audit programs lowering costs over 100 bps while improving services in each areao Created and launched a new Guest feedback program on time and under budget giving us Guest insights used to influence executive leadership team decisions• Reported to the CEO/President

Greater Denver Area

• Managed operations of a 9-restaurant area of Lone Star Steakhouse based in Colorado; restaurants spanned 4 states with over $18 million in sales annually• Achieved comp sales growth year over year in all nine restaurants in 2009 and exceeded EBITDA expectations• Influenced the company by testing multiple food, beverage and service program changes later implemented throughout the brand• Developed multiple emerging leaders in the market including a general manager into an area director and multiple internal general manager and manager promotions

Golden, Co

• Increased sales through local store marketing, improving staffing selection and driving execution standards. Developed internal talent through training 12 managers and promoting 3 hourly team members into management