Craig Downing Email and Phone Number
Craig Downing personal email
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Results oriented operations professional, with expertise in leadership development and value-added process improvement within manufacturing and supply chain operations. Proven ability to build successful cross-functional partnerships with internal and external customers. Experienced leader creating strategies and processes that enhance customer satisfaction and improve efficiencies. Demonstrated success directing the development of organizations during periods of tremendous growth. KEY SKILLS & EXPERTISEStrategic Planning & Leadership | Multi-Site Operations Management | Staff Training & Development | Driving Revenue & Cost Control | Budget & P/L Accountability | Cross-Functional Team Leadership | End to End Project Management | Facility Start-Ups | KPI Development & Execution | Continuous Improvement
Dhl Supply Chain
View- Website:
- logistics.dhl
- Employees:
- 67936
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Dhl Supply ChainGreater Atlanta Area -
Site General Manager | Duracell PackagingDhl Supply Chain Jul 2018 - PresentBonn, DeDirect a team of five General and Department Managers in the take-over and start-up of the Duracell Packaging operation. In addition, oversee and manage a team of five direct, 24 indirect and 700 hourly staff.➣ Successfully the led start-up of a 21-line packaging operation in a highly condensed time frame.➣ Direct a fly-in support team of eight General Manager and Director level leaders. -
Director Of Operations | New Release DistributionTechnicolor 2000 - 2018Los Angeles, UsLed a team of four management level direct reports and 500 indirect reports responsible for all new release distribution operations; kitting, sortation, pack-out, processing, parcel, and LTL dock operations and interplant-transfers. Tasked to move the operation from -$4.85M operating profit to a positive OP.➣ Improved year-over-year operating profit by $4.6M. ➣ Achieved 99.9% SLA (on time/in full) year-over-year improvement from 97.69%.➣ Reduced customer complaints by 47% with zero major escapes; reduced labor overtime by 46%.➣ Reduced service upgrade charges by 83% representing a $600,000 cost savings. -
Director Of Operations | Catalog FulfillmentTechnicolor 2011 - 2016Los Angeles, UsOversaw a team of four Sr. Managers as well as an additional 1500 indirect reports responsible for receiving, inventory control, pick module, sortation, production control, quality, and LTL/parcel shipping departments.➣ Full P&L responsibility for a 1M sq. ft. catalog fulfillment facility that includes six pick modules with 38,000 locations, 12 Sorters (200 bin sorters) and 1.6M units of inventory across 48,000 SKUs.➣ Improved sorter throughput 47% by implementing a perfect wave and pilot line strategies ➣ On boarded three major clients representing 12,000 new SKUs without increasing facility footprint.➣ Reduced direct labor cost per unit by 40% through process improvements, leadership development, and standardized work.➣ Increased operating profit by $4.0M from -$3.2M to +$800k➣ Implemented a Labor Management System to drive efficiency gains and increased profitability -
Director Of North Warehouse OperationsTechnicolor 2007 - 2011Los Angeles, UsLed a team of seven department managers as well as 900 additional indirect reports within custom packaging, production planning, new release distribution, and warehousing operations. Oversaw manufacturing, customer satisfaction, capital equipment justification, process improvements, costing, scheduling, and production planning operations. ➣ Developed and implemented process improvements which yielded a 75% reduction in customer complaints, reduced complaints to zero for three out of four customers. ➣ Recognized for achieving $4M positive variance in operating profit.➣ Redesigned staffing model to reflect the cyclical nature of the business, resulting in below budget labor cost independent of volume fluctuations. ➣ Successfully executed the annual/seasonal start-up, operation and shut down of 500,000 sq. ft. expansion building. -
Custom Packaging ManagerTechnicolor 2005 - 2007Los Angeles, UsManaged a team of three shift managers who oversaw 400+ additional indirect reports. In charge of the day-to-day production operations, customer expectations, quality, cost, and on-time delivery of a 250,000 sq. ft. light manufacturing operation. ➣ Authored and executed a strategic operation overhaul resulting in unprecedented quality, cost, and delivery metrics.➣ Introduced the operation strategy-based lean manufacturing principles and the theory of constraints; increased operational efficiency by 50% and efficiency to standard by 110% in the first year. -
Shipping ManagerTechnicolor 2004 - 2005Los Angeles, UsDirected a team of four supervisors overseeing 80 additional team members responsible for interplant transfers and inventory control operations.➣ Launched process improvement teams resulting in a 14% increase in on-time delivery.➣ Increased driver efficiency that resulted in a 17% staffing reduction.➣ Improved empty/mixed locations by 9%. -
Group Leader Of Dvd PackagingTechnicolor 2000 - 2004Los Angeles, UsOversaw six team leads which led an additional 60 indirect reports within the manufacturing operations, staffing, costs, process improvements and leadership for a single shift manufacturing team of 250+ employees across 20 production lines. ➣ Led process improvement initiatives across the department achieving numerous production records.➣ Received the President’s Award for the successful implementation of Microsoft Xbox into the production process.➣ Decommissioned and transitioned the operation from Charlottesville VA to Memphis TN. Facilitated the relocation of production teams to correlate with the commissioning of lines at the new facility with no customer complaints. -
Sr. Laboratory ScientistTri-Med Specialties 1996 - 2000Assisted in acquiring FDA approval for and transition to manufacturing of a radiopharmaceutical breath test for Helicobacter Pylori. Direct reporting to Dr. Barry Marshal, recipient of the Nobel Prize for Medicine 2005.
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Production SupervisorBiotage 1994 - 1996Uppsala, SeLed the manufacturing of production scale chromatography cartridges for mass pharmaceutical manufacturing. -
Sr. Hemoglobin OperatorBaxter International Inc. 1990 - 1994Deerfield, Illinois, UsResearch and Development of Diasprin Cross-linked Hemoglobin.
Craig Downing Skills
Craig Downing Education Details
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University Of PhoenixBusiness Management & Organizational Innovation
Frequently Asked Questions about Craig Downing
What company does Craig Downing work for?
Craig Downing works for Dhl Supply Chain
What is Craig Downing's role at the current company?
Craig Downing's current role is Strategic Operations Executive.
What is Craig Downing's email address?
Craig Downing's email address is cr****@****hoo.com
What schools did Craig Downing attend?
Craig Downing attended University Of Phoenix.
What skills is Craig Downing known for?
Craig Downing has skills like Business Process Improvement, Operations Management, Supply Chain Management, Inventory Management, Cross Functional Team Leadership, Team Building, Leadership, Management, Warehouse Operations, 3pl, Budgets, Change Management.
Who are Craig Downing's colleagues?
Craig Downing's colleagues are Susan L., Sharie Bond, Dennis Powell, Robert Štantejský, Jaqueline Souza, Marek M., Luke Low-Pitroff.
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