Caroline Padilla Email & Phone Number

Torrance, Ca, Us

Collaborated with cross-functional teams to introduce project management processes, addressing constraints and enhancing communicationEvaluated current processes and implemented improvements to streamline workflow efficiencyOversaw stipends across 7 regions, ensuring adherence to budgetary constraints.Conducted routine reporting and analysis of KPIs to facilitate informed decision-making within the company.Designed monthly company newsletter to employees using Canva Redesign of the company website, with a focus on improving user experience and functionality.

Torrance, California, United States

Created and distributed reports for cross-functional teams across 7 regions, resulting in 60% increase in timely authorization submissions.Optimized authorization tracking on Excel through formatting enhancements and implementation of conditional formatting, improving data quality and user experience.Implemented task tracking automation in Trello, leading to a 30% reduction in errors and significantly improved task management efficiency.

Collaborated in a cross-functional team environment with project management, strategy, writing, and research teams to optimize the content and features of the product, while balancing constraints. Conducted competitive analysis research to identify market trends and brainstorm features for product development. Created detailed documentation for project phases to facilitate the onboarding process for future team members, ensuring smooth transitions and efficient knowledge transfer within the team.

United States

Torrance, California, United States

Conducted market research and created engaging social media graphics using Figma for Instagram and Yelp. Increased Instagram engagement by 138% within 2 months. Worked cross-functionally with the marketing, administrative, and front desk team to improve team alignment and increase efficiency. Audited patient data across varying patient platforms for precise targeting and segmentation to improve marketing campaigns. Delivered personalized messages and offers to specific consumer groups and increased engagement by 22%.

United States

Led the design process and worked with 3 designers.Redesigned previous dashboard and designed onboarding experience, services page, messaging, and academic progress page.Conducted usability research and usability testing sessions to ensure the product met user needs.

Carson, California, United States

Redesigned UX for a B2C eCommerce company to increase engagement and product salesCollaborated with stakeholders to evolve branding and design new assets for marketing.Boosted site traffic by 100%. Organized and maintained all digital assets and files.

Torrance, Ca

• Maintained accurate and current alphanumeric filing system for optimal record-keeping efficiency• Produced high-quality documents and spreadsheets using Microsoft Word and Excel • Provided clerical support to 150 employees by copying, faxing, and filing documents

Greater Los Angeles Area

• Handle cash, credit or check transactions with customers• Issue change, receipts, refunds, or tickets• Resolve customer complaints, guide them and provide relevant information

San Pedro, California

• Assisted the Technology and CADD department • Performed clerical duties such as composing, typing, and proofreading documents • Contributed to meetings with head engineers about current and upcoming projects at the Port

Bachelor Of Science - Bs, Liberal Arts And Engineering Studies (Usability Studies And Ui/Ux Concentration)

Ux Design Certificate

High School Diploma