◦ Analyzing cyber operations metrics in Power BI to enhance the organization’s Cybersecurity posture◦ Conducting vendor security reviews and rewriting company procedures to enhance compliance and mitigate risk◦ Collaborating with development teams to prioritize and facilitate the remediation of identified vulnerabilities, implementing OWASP recommendations, and adhering to NIST standards

◦ Led the integration of the ServiceNow CMDB into the company’s infrastructure, collaborating closely with the Cloud and Vendor Management Office. This integration streamlined application and asset management for over 400 applications, leading to a 10% reduction in cost and enhancing strategic planning for future projects. Assisted in database management and application portfolio management◦ Supported the full-stack development team by testing, debugging, and resolving issues across the company’s client and server-side applications using Azure, C#, .NET, and TypeScipt. Supported CI/CD pipeline processes with the help of Octopus and Jenkins, contributing to enhanced client satisfaction rates of 5%

• Assisted over 6,000 Marist students, faculty, and staff with hardware, software, and network-related issues• Collaborated with a team of 10 coworkers to annually replace hundreds of Marist-issued machines distributed across campus to ensure prompt technology upgrades and maintenance to support the needs of the Marist community • Identified, developed, and implemented a Marist IT deployment resolution generator that assists in creating a brief explanation of the actions taken during the deployment of new equipment. Implementing this software resulted in ticket resolution times decreasing by 5 minutes and overall higher productivity among employees

◦ Managed and developed websites for the Dutchess County branch of Disabled American Veterans and other private companies, significantly increasing annual site visits by 10%◦ Worked closely with organization representatives to gather feedback and make effective adjustments to website functionality while meeting customer demands◦ Utilized HTML, CSS, and JavaScript to create functional, visually appealing, and user-friendly websites

• Identified an opportunity to develop a company LinkedIn page which resulted in a 100% increase in follower engagement• Collaborated closely with advisors to analyze client investment portfolios

• Cooked, cleaned, organized, and participated in a restaurant environment• Worked as a Line cook, prep worker, and dishwasher

• Waited on tables, washed dishes, answered company phone calls, and bartended