Christopher D Smith Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

• Responsible for Institutional Sales, Consultant Relations, Product (RetirePlus), Investment Strategy, Sales Operations and Healthcare market segment. Led the development of business strategy and execution, business.
• Revenue Generation: Achieved exceptional sales results, surpassing institutional and product default sales targets by 45%, totaling $6.5B and $7.8B respectively.
• Client Management: Effectively managed 121 clients with assets worth $57B, generating $620M in revenue with a 6% Year-over-Year increase, and a $145M annual budget.
• Operational Excellence: Optimized sales and business operations by implementing best practices, resulting in a 60% increase in resource utilization and $10M in cost savings.
• Strategic Leadership: Led strategy development and execution for RetirePlus product; provided strategic direction to a team and fostered collaboration with key business partners to achieve enterprise goals.
• Financial Planning and Analysis: Created annual budgets and forecasting for multiple departments working closely with department leaders to ensure functional budgets were aligned with overall strategy and business.

Waltham, Massachusetts, United States

• Responsible for Healthcare and Government market segments that included the oversight of relationship managers, client service managers, financial advisors and wealth advisors. Led all business activities including.
• Business and Market Strategy: Developed a targeted market segmentation strategy for Healthcare and Government sectors, resulting in a 5% increase in market share.
• Client Experience: Implemented initiatives to elevate client experience, ensuring services meet or exceed expectations, fostering long-term satisfaction and loyalty.
• Strategic Partnerships and Product Innovation: Fostered key partnerships and drive innovative product development to address sector-specific needs, identifying new opportunities for revenue growth and market.

Waltham, Massachusetts, United States

• Responsible for developing the Program Management Office. Established a governance board, collaborating with leadership, business sponsors and key stakeholders to partner in the execution of the strategic portfolio.
• Strategic Program Oversight: Established and led a Program Management Office (PMO) providing strategic direction for 10+ programs and $290 million in spending that resulted in an increase in win and retention rates for.

Boston, Mass

• Provided management consulting services including strategy, finance, sales, marketing, business development, operational excellence, Lean Six Sigma process improvement, technology optimization, transformation, change.
• Strategic Partnership Development: Spearheaded business development efforts to forge key partnerships, significantly expanding the client base and driving revenue growth by over $3M, enhancing the organization's market.
• Financial Planning and Analysis: Created annual budgets and forecasting for multiple departments within healthcare system working closely with department leaders to ensure functional budgets were aligned with overall.
• Revenue Generation: Utilized effective appointment scheduling, documentation, and coding practices to identify revenue opportunities exceeding $15M. Targeted population needs and comorbidity opportunities; optimized.
• Cost Reduction and Care Optimization: Implemented targeted interventions resulting in a 2.8% reduction in patient medical expenses, translating to over $12M in savings annually. By focusing on claims, referral.
• Leadership and Collaboration: Provided mentorship and oversight to a team of fourteen direct and matrix reports, fostering a culture of excellence and collaboration. Collaborated closely with the C-Suite and executive.

Lawrence, MA

• Responsible for Business Development, Sales, Client Management, Marketing/Branding, Operations, Finance, Human Resources, Real Estate Development, Contracting and Technology efforts supporting corporate and franchise.
• Financial Planning and Analysis: Created annual budget for multiple departments within real estate, manufacturing and food service working closely with President/CEO to ensure functional budgets were aligned with.
• Revenue Generation and Client/Customer Experience: Developed and executed business strategy to drive retail and wholesale revenue generation. Successfully increased franchisees/business partners by over 350%, sales.
• Procurement and Vendor Mgmt: Developed inventory management policies to improve replenishment. Collaborated with vendors to resolve supply chain issues and ensure timely delivery of materials.

Boston, MA, USA

• Responsible for domestic and international (Expatriate assignments in Toronto, Canada and Sydney, Australia (Asia Pacific responsibility)) business development and operational servicing. Focus on developing global.
• Strategic Business Development: Spearheaded client relationship management for both domestic and international markets. Focused on cultivating and expanding relationships with investment banks, government entities, and.
• Leadership: Managed and provided leadership, direction, and innovative solutions to five senior managers and clients that generated $25M in revenue; over 250 products; and $65 billion in assets.
• Client Success: Secured key client reference resulting in increased revenue and assets by over 100% to $12M and $25B, respectively. Negotiated all contracts and fees associated with client products and services.
• Business Development: Collaborated with management team and clients developing product and cross-selling added value services resulting in additional revenue of over $3M annually, exceeding revenue objectives.
• Negotiated all contracts and fees associated with client products and services resulting in a 5.6% increase in revenue.