Mid-level manager specializing in the hospitality and entertainment industries. Outstanding interpersonal skills, with experience in planning, preparing, and instructing personnel training. Strong supervisory experience, including high-stress environments. Vigorously compliance-focused, meeting state, federal, trial, and military regulations. Synergistic strategist with ability in change management. Proven, diversified leader who is able to develop productive, long lasting relationships with colleagues, customers, and staff at all levels.While serving our country in the US Army, I had the opportunity to travel throughout Europe while stationed in Germany. I became more interested in the hospitality industry while witnessing the unique customs throughout Europe. With my experiences in the entertainment and gaming industry in hand, as well as the unique knowledge I gained while witnessing various hospitality industries throughout Europe, I am pursuing a degree in Hotel and Restaurant Administration (and I am contemplating a minor in Entrepreneurship). My end goal is to continue advancing as a management professional in the gaming and entertainment industry, and believe that a hospitality degree is key. However, as a side business, I would like to open a pub. I have an interest in the rise of technology and how that is innovating how we can take hospitality to the next level of customer satisfaction.
Listed skills include Gaming Management, Personnel Management, Bartending, Complaint Management, and 16 others.