Christopher Dudick Email & Phone Number

Perkins, Oklahoma

 Oversee and manage all departments during shift to ensure operations are conducted as efficiently and effectively as possible in order to maximize customer satisfaction and profit potential while adhering to state, federal, and tribal regulations. Personnel manager engaging in, but not limited to, training, conflict resolution, scheduling, hiring of floor attendants and supervisors, and evaluations. Exceptional customer service, and customer complaint management and resolution.… Show more  Oversee and manage all departments during shift to ensure operations are conducted as efficiently and effectively as possible in order to maximize customer satisfaction and profit potential while adhering to state, federal, and tribal regulations. Personnel manager engaging in, but not limited to, training, conflict resolution, scheduling, hiring of floor attendants and supervisors, and evaluations. Exceptional customer service, and customer complaint management and resolution. Complete jackpots, hand pays, and all promotional paperwork and pay outs. Create department and personnel reports, and input hourly patron and jackpot data for accounting purposes. Maintain and troubleshoot Class II and III slot machines, and proficient in player tracking and slot accounting systems. Advisor to security, and liaison between local and tribal police departments. Explain and interpret house rules and Player's Club to patrons, when necessary. Show less

Perkins, Oklahoma

 Assisted shift manager in all functions of casino operation (as needed) including, but not limited to, an aggressive customer service strategy to create an efficient and profitable player-loyalty program meeting organization goals, as well as state, federal, and tribal regulations. Supervised daily routines of slot technicians and floor attendants. Wrote reports of customer-related incidents for Shift Manager.  Recorded, issued receipts for, and paid bets, as well as began… Show more  Assisted shift manager in all functions of casino operation (as needed) including, but not limited to, an aggressive customer service strategy to create an efficient and profitable player-loyalty program meeting organization goals, as well as state, federal, and tribal regulations. Supervised daily routines of slot technicians and floor attendants. Wrote reports of customer-related incidents for Shift Manager.  Recorded, issued receipts for, and paid bets, as well as began completing all paperwork required for monetary transactions. Monitored game operations to ensure that house rules were being followed, that tribal, state, and federal regulations were adhered to, and that employees provided prompt and courteous service to customers. Created Player's Club cards for new and returning patrons. Monitored gamblers' behavior for signs of cheating (such as marking, switching, or counting cards) and notified security staff of suspected fraud. Monitored patrons for signs of compulsive gambling and offered them assistance, if necessary. Show less

Fort Sill, Oklahoma

 Provided emergency medical care to Basic Combat Training soldiers during high-risk situations ranging from 200-300 soldiers each and averaging four training events per week. Trained Advanced First Aid to over 100 senior personnel. Responsible for the driving, stocking, and maintenance of three medical vehicles.

Vilseck, Germany

 Steered small team to administer shots to soldiers and local school children in Vilseck and Grafenwoehr, Germany. Trained Advanced First Aid to over 1,000 personnel. Maintained medical record and distribution operations, assisted doctor and physician assistant in delivering medical procedures, and supervised care for over 1,600 personnel.

Kandahar Province, Afghanistan

 For 150 foot patrols and 100 armored vehicle patrols: planned evacuation points/procedures, organized medical equipment for 40-60 soldiers, maintained supplies and equipment, insured every solider in platoon had proper medical equipment, trained soldiers in medical safety and assistance in case of combat emergency, and assessed and treated soldiers medically while on missions. Instructed and trained over 15 classes to foreign militia in field medicine and basic field… Show more  For 150 foot patrols and 100 armored vehicle patrols: planned evacuation points/procedures, organized medical equipment for 40-60 soldiers, maintained supplies and equipment, insured every solider in platoon had proper medical equipment, trained soldiers in medical safety and assistance in case of combat emergency, and assessed and treated soldiers medically while on missions. Instructed and trained over 15 classes to foreign militia in field medicine and basic field responder. Assisted local medical clinic in treatment and maintaining operations, and conducted medical assessments and medically treated foreign detainees. Managed 24-hour aide station, entailing ordering and distributing prescriptions and maintenance of all equipment, and maintained medical equipment in armored vehicles. Show less

Vilseck, Germany

 Instructed and trained Advanced First Aid to over 1,000 personnel. Maintained medical records and distribution operations, assisted doctor and physician assistant in delivering medical procedures, and supervised care for over 1,600.  Armored medical vehicle stocking and maintenance. Assistant to medical supply supervisor.

Oklahoma City, Oklahoma

 Company paid expenses and vehicle.  Traveled regionally within Oklahoma to casinos. Installed and maintained Class II and III slot machines, conducted networking operations, and offered recommendations to meet organization standards and needs of clients. Outstanding customer service with internal and external clients.

Red Rock, Oklahoma

 Slot machine maintenance and troubleshooting for Class II and III slot machines. Handled all jackpot paperwork and completed all tax paperwork for payouts. Cleaned and organized work areas (gaming space, restaurant, bar, etc.) as necessary; Exceptional customer service and follow-through by asking about the quality of service and their satisfaction to promote customer loyalty.

Bachelor Of Science, Hotel And Resturant Administration

68W, Health Care Specialist + Emt Certification