Courtney Kurtz Email & Phone Number

Gaithersburg, MD, US

Potomac, Maryland, United States

• I performed exceptional customer service, administration and program management for over 2,000 students and 150 faculty members at the International School of Music in Potomac, Maryland as part of a small.
• Directed full sales cycle for inbound leads, achieving enrollment targets.
• Supervised incentive program, overseeing task management and inventory.
• Organized outreach and community performance events to enhance program success.

Potomac, Maryland, United States

• In my role as a Program Coordinator at the International School of Music, I efficiently coordinated instructor schedules, maintained accurate student records using MindBody Business and Google Suite platforms, and.
• Managed 150+ instructor schedules and student-teacher assignments.
• Responsible for information system updates to reflect accurate reporting, account billing and attendance processing.
• Hosted semi-annual recitals and community performances contributing to customer satisfaction and loyalty.

Charlotte, North Carolina, United States

• Managed in-home organizing projects at Suzi's Organizing Solutions, developing personalized solutions for clients and providing ongoing support.
• Created customized plans to address client goals and preferences.
• Implemented efficient systems with a focus on sustainability and wellbeing.
• Provided ongoing support post-project completion to meet evolving client needs.

Charlotte, NC

• In this role I created and delivered standards-based curricula for K-8 students, sourced educational tools and technologies for enhanced instruction, and maintained clear communication with families to support student.
• Developed personalized curricula and evaluation metrics for individual and small-group students.
• Incorporated educational tools to enhance learning outcomes.
• Maintained effective communication with families to adapt teaching strategies and support student-specific goals.
• Performed bookkeeping, marketing and legal tasks related to small business ownership.

Charlotte, North Carolina, United States

In my role as an Administrative Assistant at University of North Carolina at Charlotte, I efficiently managed purchasing, receiving, and fund reconciliation for faculty and student employment. I also coordinated travel, crafted event announcements, and maintained department calendar and directory, ensuring smooth operations.

Charlotte, North Carolina, United States

• In my role as a Science Educator at Charlotte-Mecklenburg Schools, I developed and delivered engaging curriculum in life and physical sciences, fostering positive classroom engagement and utilizing educational.
• Integrated a variety of educational curriculum technologies to enhance positive learning outcomes, including Discovery Education, IXL, Khan Academy, Kahoot, Canvas, Google Classroom, Quizizz.
• Evaluated teaching success with metrics and evaluation programs for data-driven curriculum, including Ellevation for English language learners.

Charlottesville, Virginia, United States

• As Assistant Winemaker at Virginia Wineworks I coordinated project needs, delegated tasks efficiently, and independently executed winemaking practices.
• Coordinated equipment and resources for daily project needs during harvest season, delegated tasks ensuring efficient communication and successful project execution.
• Conducted supplementary analysis of juice and wine samples for quality control, to drive winemaking decisions.

Columbia, Missouri, United States

• Provided exceptional customer service by assessing preferences, making product recommendations, and ensuring timely service during peak sales hours.
• Managed end-of-day bookkeeping and cash management to optimize business outcomes.
• Coordinated sponsored events with external stakeholders to maximize customer engagement and increase retail success.

Columbia, MO

In my role as Winery Manager at the University of Missouri's Grape and Wine Institute in Columbia, MO, I coordinated product development and managed supplies for research projects. By organizing and analyzing samples, I supported research initiatives and contributed to the institute's success.

Columbia, MO

• Developed methodology for oenology and viticulture research, aligning with faculty and industry priorities.
• Analyzed agricultural samples using spectrophotometric and chromatographic methods to enhance product value.
• Utilized technical software to organize complex chemical information and conducted statistical analysis for industry best practices.

Columbia, MO

• Organized equipment and supplies for weekly laboratory sessions of 25+ undergraduate and graduate students to ensure smooth operations.
• Provided technical instruction on beverage product development procedures, emphasizing legal safety regulations compliance.
• Assessed student understanding and performance, fostering open communication between students and faculty for optimal learning outcomes.

St James, Missouri, United States

• Ensured efficient production of quality products by following recipes and SOPs, maintaining accurate records, and operating technical equipment independently.
• Supervised cellar staff on equipment operation, collaborated with brewers on new product development, and implemented industry methodologies for Public House Brewing Company.
• Developed skills in production management, equipment operation, team leadership, and creative problem-solving.

St James, Missouri, United States

• Collaborated with a team to ensure high-quality production in a fast-paced winery environment.
• Operated and maintained technical equipment independently to meet project deadlines and safety standards.

Blacksburg, VA

• Assessed college student athletes in biological, chemical, and physical sciences to address knowledge gaps.
• Mentored students in developing effective study habits and time management skills.
• Maintained detailed documentation of tutoring sessions in compliance with NCAA guidelines.

Bachelor’S Degree, Biological Sciences

Activities and Societies: Alpha Phi Omega (National Coed Service Fraternity), Phi Kappa Phi (National Honor Society), Autism Speaks.

Master’S Degree, Viticulture And Enology

Activities and Societies: Missouri Grape Growers Association, American Society of Enology and Viticulture - Eastern SectionThesis.