Christopher Durfee Email & Phone Number

Wauwatosa, Wisconsin, United States

Milwaukee, Wisconsin, United States

Certified Scrum Professional - Scrum Master

Milwaukee, WI

Program Manager supporting client eCommerce website development and maintenance projects.Responsible for the definition of business requirements, translation of requirements into site design detail and the overall successful project execution and delivery.

• Software Development Project Manager:Responsible for the managing the budget, deadlines and quality objectives for proprietary software development and infrastructure projects in the financial services industry..
• Responsible for bringing timely planning and execution to the rollout of my $7.9MM infrastructure project across 2 eCommerce data centers and a dozen regional client service centers. Upgrades primarily support enhanced.
• Responsible for the timely planning and deployment of the middleware, host and application programs for our retail and commercial eCommerce products across our 4 core customer platforms
• Currently overseeing a major eCommerce stabilization effort which includes developing efficiencies in our SDLC methodology through role definition, standardized product roadmap design, robust testing, performance.
• Created workflow process and scheduling of incoming data center work in order to estimate effort, assign resources, determine deadline dates and ensure successful customer deployment on time and on budget.
• Overseeing several internal process improvement initiatives serving to better define our project management methodology. Primarily responsible for the create of a database serving to track and report on our project.

• Contract Web Development Project Management assignment at Kohler Corporation:Responsible for developing definition phase scope. Oversight of design, development and vendor implementation phases of online projects.
• Completed competitive and specialty site audits to develop an online inspiration galleries and a project planning tool for both the Baker Interiors and Sterling Plumbing divisions of Kohler
• Implemented a new corporate video player platform across all Kohler websites, yielding quicker load and streaming time, mobile viewing and more efficient content management.
• Developing and implementing the online promotion strategy for Kohler brand showering products including Home page callouts, a promotional gateway page with campaign information and a detailed micro site.
• Managing the implementation of Kohler and Sterling plumbing brand product detail pages that are a mobile friendly viewing solution, utilizing barcode scanning applications for enhanced retail experience.

• Search engine and website optimization for the corporate and direct sales channel websites:
• Managing the self service test console constraints, rules and metric reporting attributes
• Assessing user experience test results and implementing content changes.
• Verifying page source code for the proper test attributes, campaign meta tags and overall
• Developed the eCommerce website test optimization flow chart and processes to increase the number of site tests running simultaneously
• Developed test scope templates that increased test deployment efficiency and overall test results accuracy.

• Responsible for the overall management and efficiency of the project management group
• Developed and implemented a project schedule template that has increased project on time delivery and improved revenue forecasts.
• Drafted procedures forecasting revenue to parent client and stock market based on the completion and delivery of finished goods, which increased revenue-reporting accuracy.
• Defined speculative business rules into the IFS Enterprise System to track design and development costs; created project risk report along with training that has improved speculative budget management to 90% on budget.
• Drafted time and materials labor costing procedures and reports that were instrumental in continuing to win and maintain profitable business as company continues to migrate further toward this revenue model.
• Developed and implemented an online resource library that served to expedite the training process and improve accuracy due to current materials.

• Responsible for the development and overall management of business-to-business promotional direct marketing programs, focusing primarily on customer loyalty and retention.
• Drafted a comprehensive e/direct marketing communications plan to present division internally to company management and sales force, as well as the client and direct marketing industry.
• Managed the database and dealer submitted custom magazine content and demographic selective binding toward increased circulation of customized dealer and end consumer publications up to 24 pages in length for Subaru.
• Performed project metrics analysis and reporting for online and traditional marketing programs that helped Harley-Davidson to better understand their client’s incremental purchase habits for Genuine Parts & Accessories.
• Designed Porsche wire frames and navigation, subsequently testing and implementing project website and databases and mapping field layouts and file routines for the 20 page owner publication that helped increase parts.
• Managed the content development for the Point-of-Purchase division kiosk “GM Interactive Product Merchandiser, as part of their new consolidated showroom fixture initiative. Included mostly vehicle video.

Manage design, development and production of retail merchandising displays (POP)

Bachelors, Marketing

A.A.S, Marketing

Diploma, College Preperatory