Chris Vernon Email & Phone Number

St. Louis, Mo, Us

Chesterfield, Missouri, United States

On assignment with Mastercard as Senior PMT (Product Manager - Technical):- Serve as primary resource for the Edge Interface Framework, a central component of the next generation of the Mastercard processing network.- Define and document high-level requirements in the form of Rally epics.- Provide guidance and support to product teams implementing the framework.

Westlake Village, California, United States

- Performed analysis required to translate client inquiries related to PBS (the Premium Billing System) into enhancement requests or bug reports, accordingly.- Conducted user acceptance testing (on behalf of clients) for all enhancements and bug fixes developed as part of a standard monthly release cadence.- Tracked and manage the state of each inquiry received using Jira.

St Louis, Missouri, United States

- Regularly perform project-focused analysis based on a three month roadmap using current deliverable state, known dependencies, and project timeline to prioritize work accordingly.- Responsible for managing all elements of software delivery across two teams (11 total staff) developing API solutions for the Automated Rental Management System.- Performing supplemental analysis and scrum master duties (leading standups, refinements, sprint planning) as needed as personnel transition into and out of this position.

Lake St Louis, Missouri, United States

- Performed technical analysis, supplementing stories with API and database details.- Performed database updates in all environments, including Production.- Responsible for managing all elements of software delivery across the eight-person team developing the Provider Engagement web application and the iOS/Android Driver App.

Lake St Louis, Missouri, United States

- Performed technical analysis for the Unified Reservation Management application, populating the technical elements needed for stories prior to refinement sessions.- Performed data-driven analysis, leading the organizational effort to create real-time GPS reporting.

O'Fallon, Missouri, United States

- Responsible for all people management functions across the 10-person Java development team, including onboarding (interviewing) and offboarding, maintaining the budget, etc.- Partnered with Project Management to keep work flowing across the board each sprint.- Reviewed and enforced code quality standards necessary to meet gating requirements.

O'Fallon, Missouri, United States

- Product owner responsible for managing the business and technical strategy of four products, two of which were in the growth phase.- Performed data-driven analysis to discover market trends related to the growing products and adjusted strategy for each product (pricing, positioning, etc.) accordingly.- Represented Mastercard to external customers in sales presentations and product demonstrations.

O'Fallon, Missouri, United States

- Produced technical requirements and design documentation (Waterfall) for partner reporting related to the MasterCard Digital Enablement Service (MDES), the infrastructure for Apple Pay.- Served as the departmental liaison between Digital Payments and the Data Warehouse, training colleagues in data structures, MDES data flows, and operational processes.- Facilitated development of SSRS reports, MSBI cubes/tabular models, and data visualizations used by multiple internal senior-level stakeholders for decision-making purposes.- Defined and established governance processes for managing self-service reporting solutions shared between multiple functional groups.

O'Fallon, Missouri, United States

- Served as Team Lead for the Data Warehouse Helpdesk, coordinating a team of seven.- Responsible for producing/providing monthly dashboard of support activities to senior leadership.

St Louis, Missouri, United States

On assignment with Mastercard as Software Engineer (responsibilities detailed above).

Maryland Heights, Missouri, United States

- Served as key advisor for Reed Elsevier Technology Services, providing technical analysis and support to the RETS team as change management was transitioned into the IBM Maximo tool.

St Louis, Missouri, United States

- Trained to expert-level IBM Maximo technical resource for Sisters of Mercy Health System, regularly performing analysis to compare business needs with the capabilities of the tool and implementing modifications in the user interface, the Oracle database that powered it, and the underlying WebSphere environment as needed.

St Louis, Missouri, United States

- Created/maintained reporting solutions using technologies such as Crystal Reports in conjunction with phone system and ITSM system databases.

Middletown, Ohio, United States

- Provided remote technical support via phone and e-mail for hardware, software, and telecom issues.

Belleville, Illinois, United States

- Provided hands-on technical support for IT operations in a manufacturing environment spanning facilities in Illinois and Arkansas.