Chris Dwight Email & Phone Number

Waltham, Massachusetts, United States

• Part of a team providing 24x7 escalation support for all software issues at customer production sites
• Triage, analyze, and provide root cause analysis for issues
• Handle change requests and software updates
• JIRA ticket issue tracking
• Basic RPA development

Waltham, Massachusetts, United States

• Advanced diagnosing and troubleshooting of robot issues
• Travel to customer sites for deployment and robot repairs

• Assisted in the testing and QA of new software releases
• Supervised and assisted Tier 1 support operators
• Monitored robots

Cambridge, MA

• Monitored robots deployed at facilities across the country and provide remote technical support and troubleshooting as needed
• Maintained detailed logs of robot operations and interactions
• Wrote technical documentation for remote support procedures and operations

Boston, MA

• Scanifly is a start-up company developing software to enable drones to scan houses for solar site assessments
• Managed and made modifications to a MEAN stack based website and customer portal.
• Portal will allow customers to either schedule a home scan with Scanifly or upload scan data from their own drone. A shade report and solar analysis will automatically be generated for the customer to download.

Waltham, MA

• QinetiQ North America (formerly Foster-Miller) is a defense contractor specializing in military robotics.
• Served as a team member on an internal R&D project developing a multi-mission autonomous vehicle, known as “Raider II”.
• Achievements included assembling the vehicle and various components, basic machine shop work, CAD modeling and design, operating the vehicle manually and remotely, electrical work, and testing the vehicle using.
• Enhanced and evidenced abilities to identify problems and find solutions, work independently, and coordinate with other engineers to accomplish tasks.

Waltham, MA

• Served on a team completing a R&D project for the Office of Naval Research (U.S. Navy) developing a remote control drone for harbor security patrol and underwater threat detection.
• Responsibilities included assembling, modifying, and testing the drone.
• Features of the drone include robotic steering and control components along with options for underwater cameras, sonar, nonlethal acoustic screamers, and laser dazzlers that can blind an enemy.

Master Of Science (Ms), Robotics Engineering

Bachelor Of Science (Bs), Computer Science

One year post-bacc computer science program

Bachelor Of Science (Bs), Mechanical Engineering

● Dodgeball Club (President: 2008-2012): Responsibilities included organizing seasonal intramural leagues, weekly club practices, and.

High School Diploma

Grades 7-12