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Ceara Maitland Email & Phone Number

Technical Program Manager at Brightspeed
Location: Greater Phoenix Area, United States, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Brightspeed
Role
Technical Program Manager
Location
Greater Phoenix Area, United States, United States
Company size
2058 employees

Who is Ceara Maitland? Overview

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Quick answer

Ceara Maitland is listed as Technical Program Manager at Brightspeed, a company with 2058 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Ceara Maitland.

Ceara Maitland previously worked as Sr Lead Technical Project Manager at Brightspeed and Manager, Service Delivery at Lumen Technologies. Ceara Maitland holds Criminal Justice, Criminal Justice And Corrections from Johnson & Wales University.

Company email context

Email format at Brightspeed

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Brightspeed

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Profile bio

About Ceara Maitland

Skilled results driven and process-oriented Manager with over 8 years of experience in elevating customer satisfaction, quality work, and employee morale to all-time bests. Extensive experience in all aspects of managing customer relationships and projects, including escalated service issues, project coordination with cross-functional teams, and process improvements. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization, including senior leadership, team members, and customers.

Current workplace

Ceara Maitland's current company

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Brightspeed
Brightspeed
Technical Program Manager
Snohomish, WA, US
Website
brightspeed.com
Employees
2058
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Company profile
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7 roles

Ceara Maitland work experience

A career timeline built from the work history available for this profile.

Technical Program Manager

Brightspeed

Snohomish, WA, US

Sr Lead Technical Project Manager

Current
Brightspeed

United States

Dec 2022 - Present

Manager, Service Delivery

Lumen Technologies

Phoenix, Arizona, United States

  • Manages, leads, and supports activities of the account and sales teams
  • Hires and manages performance of assigned departmental employees
  • Ensures the assigned employees are trained on current products and processes
  • Implements employee development, formalized and scheduled training programs for assigned employees
  • Develops, implements, and monitors departmental goals and KPIs
  • Manages special projects as assigned
Aug 2021 - Dec 2022

Technical Project Manager

Centurylink

Broomfield, Colorado, United States

Jun 2020 - Aug 2021

Lead Service Implementation Specialist Ii

Centurylink

Broomfield, Colorado

Apr 2019 - Jun 2020

Customer Care Manager

Centurylink

Broomfield, Colorado

  • Owns and manages all customer communications pertaining to new install orders. Manages all aspects of the conversion of sales to revenue for the company.
  • Communicates order status in a timely manner to customers via conference call, emails, and phone calls.
  • Initiates and tracks the timely and accurate moves, adds, changes and disconnects to the customer’s services based on their requests.
  • Proactively coordinates with sales and sales engineers on the pre-sales engagement process to ensure product compliance and solutions definition.
  • Consults with sales, sales engineering, and downstream organizations to ensure factory supportability, and to obtain assistance with answering any customer inquiries regarding the company’s network and service offerings.
  • Assists as an escalation point with billing research, billing inquiries and helps identify root cause of billing disputes. Initiates, develops, and manages action plans to correct and prevent the reoccurrence of.
Sep 2016 - Jun 2020

Ops Technician Associate

Level 3 Communications

Broomfield, Colorado

  • Responsible for ensuring that orders are ready for scheduling.
  • Creates meetings/manages multiple calendars through SalesForce.
  • Monitors, tracks and reports status of customer implementations.
  • Provides customer with information on basic company products and services, equipment, and intervals.
  • Professionally interacts with other teams to provide positive customer service.
  • Manages incoming phone calls and emails from customers and internal.
Aug 2015 - Sep 2016
Team & coworkers

Colleagues at Brightspeed

Other employees you can reach at brightspeed.com. View company contacts for 2058 employees →

VS Valencia Staton Valencia Staton Colleague at Brightspeed Bismarck, North Dakota, United States, United States View → AM Austin Mcgrayne Austin Mcgrayne Colleague at Brightspeed Greater Asheville, United States View → PF Pete Fleming Pete Fleming Colleague at Brightspeed Chillicothe, Ohio, United States, United States View → CB Cissy Bissell Cissy Bissell Colleague at Brightspeed Bastrop, Louisiana, United States, United States View → AW Aj Watson Aj Watson Colleague at Brightspeed Lakewood, California, United States, United States View → WO Wilbert Odom Wilbert Odom Colleague at Brightspeed Pikeville, North Carolina, United States, United States View → GS Gary Smith Gary Smith Colleague at Brightspeed Apopka, Florida, United States, United States View → MG Michael Gafford Michael Gafford Colleague at Brightspeed Fairhope, Alabama, United States, United States View → RC Robert Calabrese Robert Calabrese Colleague at Brightspeed Belvidere, New Jersey, United States, United States View → ZK Zac Kohl Zac Kohl Colleague at Brightspeed Overland Park, Kansas, United States, United States View →
2 education records

Ceara Maitland education

Criminal Justice, Criminal Justice And Corrections

Johnson & Wales University

Activities and Societies: Alpha Sigma Tau Sorority, College Republicans,President of College Republicans 2014-2015

FAQ

Frequently asked questions about Ceara Maitland

Quick answers generated from the profile data available on this page.

What company does Ceara Maitland work for?

Ceara Maitland works for Brightspeed.

What is Ceara Maitland's role at Brightspeed?

Ceara Maitland is listed as Technical Program Manager at Brightspeed.

Where is Ceara Maitland based?

Ceara Maitland is based in Greater Phoenix Area, United States, United States while working with Brightspeed.

What companies has Ceara Maitland worked for?

Ceara Maitland has worked for Brightspeed, Lumen Technologies, Centurylink, and Level 3 Communications.

Who are Ceara Maitland's colleagues at Brightspeed?

Ceara Maitland's colleagues at Brightspeed include Valencia Staton, Austin Mcgrayne, Pete Fleming, Cissy Bissell, and Aj Watson.

How can I contact Ceara Maitland?

You can use AeroLeads to view verified contact signals for Ceara Maitland at Brightspeed, including work email, phone, and LinkedIn data when available.

What schools did Ceara Maitland attend?

Ceara Maitland holds Criminal Justice, Criminal Justice And Corrections from Johnson & Wales University.

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