Ceasar Mccoy, Mba, Phr Email & Phone Number

Houston, Texas, United States

• Manage and direct supervisors involved in administrative procedures to ensure compliance with divisional and departmental standards• Plan, organize, administer and review work quality and staff productivity and take appropriate steps to correct deficiencies relative to low performance and productivity• Develop input for departmental planning, staffing, and budgetary needs• Serve as hiring manager to recruit, interview, and select new employees to maintain adequate staffing levels to achieve divisional goals• Maintain divisional and departmental records in accordance with policies and procedures• Compile, prepare, and complete required reports with accuracy• Maintain, disseminate, and implement Houston Police Department and City of Houston rules, regulations, policies, and Standard Operating Procedures• Provide leadership and mentorship to enhance and cultivate employee development• Influence transformational change to promote inclusiveness and departmental progress• Ensure all deadlines are met relative to divisional assignments and projects• Set priorities for the division based on work demand, assignments, and available personnel• Ensure efficient and professional customer service are continually practiced by all personnel• Plan and organize such that work and new initiatives are implemented with limited resources• Manage time and attendance through Kronos Workforce Central and/or SAP to maintain accurate time entries for payroll administration, as well as create schedules and run reports• Act as divisional liaison to customers, other divisions, and external law enforcement agencies to provide assistance and resolve any discovered issues • Maintain knowledge and provide guidance regarding Civilian Rules and Regulations, General Orders, City of Houston Administrative Policies, Records Management System (RMS), International Organization Standardization (ISO), Texas Crime Information Center (TCIC), and National Crime Information Center (NCIC)

Houston, Texas Area

• Solely responsible for all aspects of daily business operations• Manage operating expenses through accountability measures using spreadsheet documentation• Create and implement processes to ensure success• Highly skilled in transportation logistics to plan routes to maintain strict delivery time frames• Perform contract work to transport freight for commercial customers to designated locations• Interact with customers to build business relationships to maintain retention• Contract with Uber Technologies Inc. and Lyft Inc. to provide rideshare services and food delivery• Collaborate with business partners to maintain continuous delivery of high-quality services• Acquired the Transportation Worker Identification Credential (TWIC) as required by the Maritime Transportation Security Act for access to maritime security regulated areas

Houston, Tx

• Influenced the vision of employees to achieve 100% of company goals by consistently meeting all production requirements while maintaining quality, safety, and customer service integrity • Trained and developed the performance of 46 employees to increase production by 30%• Explained and enforced company and human resources policies, procedures, laws, and standards to new and existing employees to maintain legal compliance according to government regulations• Communicated the aspects of change management to maintain fluent business operations• Utilized the lean process to reduce overtime by 45% by streamlining the work process and strategically aligning personnel• Evaluated candidate’s driving performance during the selection process • Provided on-the-job training and explanation of benefits and compensation during the new-hire onboarding process• Monitored and managed business operations in real-time through the company developed ChainLinq operating system• Conducted daily risk management inspections of all safety equipment within the facility• Coordinated daily freight movements of each truckload with values exceeding $1 million• Recruited qualified candidates whose talents aligned with the business goals of the organization• 100% accurate data entry of piece counts, weights, and dimensions of all freight• Generated daily Microsoft Excel worksheets to document employee work performance• Provided transportation and logistics support to Cisco Systems, Menlo Logistics, Schenker Logistics, and Foxconn Assembly and providing ongoing customer support• Extensive knowledge of DOT and FMCSA Regulations to properly manage and train Class A CDL Drivers to provide superior customer service to business partners and customers

Houston, Texas Area

• Accounting - verified cash register receipts to prepare daily financial statements; audited all cashiers weekly; monitored and controlled resources for necessary business operations; computer operations to complete daily, weekly, and monthly finance reports• Supply Logistics - maintained an 100% accurate daily inventory record of all supplies; prepared requisition reports for requested supplies; prepared the bill of lading for outgoing mail; managed the distribution of supplies• Performed Integrated Retail Terminal (Cash Register) operations • Received, sorted, and staged incoming mail for distribution to military and civilian units• Inspected outgoing mail to prevent restricted items from entering the United States mail system

Houston, Texas Area

• Monitored retail services provided to the public that included: the sale of stamps, money orders, and other accountable paper; providing special services such as Express Mail, passports, and post office box rentals; informing customers of other postal services; and responding to inquiries• Trained 150 employees to promote ongoing employee development to consistently elevate skills, enhance existing knowledge, and teach new skills• Maintained an environment of dignity and respect to promote diversity and inclusion• Completed employee payroll through the TACS (Time and Attendance Collection System) operating system• Identified weaknesses within the mail delivery process, mail distribution, and retail operations through observations and data analysis to develop adequate solutions quickly and efficiently• Explained and enforced company and human resources policies, procedures, laws, and standards to new and existing employees to maintain legal compliance according to government regulations• Negotiated resolutions of employee grievances with the appropriate labor unions• Created daily work schedules through resource planning and budgeting employee work hours• Conducted on-the-job training and provided explanations of benefits and compensation as part of the new-hire onboarding process• Conducted regular performance reviews of 50 employees to maintain acceptable work standards• Coordinated mail carrier activities by evaluating daily workloads to construct carrier and route assignments• Analyzed delivery operations, mail flows, and retail operations within the work unit using observations, data analysis, and computer models to make recommendations to improve operations using Lean management• Managed and increased daily on-time mail delivery and scheduled mail pick up by 40% and 25% respectively• High-impact communicator to effectively present and convey information with customers and team members

Houston, Texas Area

• Operated, repaired, and maintained the ship’s installed firefighting systems and equipment; damage control equipment; and chemical, biological, and radiological (CBR) defense equipment• Trained 1200 shipboard personnel in the operation, maintenance, and repair of damage control systems and equipment; life saving devices; firefighting methods; and chemical, biological, and radiological (CBR) defense equipment• Functioned as Fire Marshall to perform daily fire prevention inspections to prepare discrepancy reports of observed hazards• Completed vessel rounds to ensure that no fire hazards were present to ensure a safe environment for personnel

Houston, Texas Area

• Maintained and updated files and records accordingly to allow quick accessibility• Sorted and distributed incoming mail and prepared outgoing mail • Answered phones to assist callers, take messages, or redirect calls to appropriate colleagues• Maintained and updated database systems through data entry• Assisted with office management and organizational processes• Tracked inventory of office supplies to avoid shortages• Typed, formatted, and edited routine memos and reports• Operated printers, photocopiers, scanners, facsimile machines, and personal computers• Prepared company and vendor compensation checks

Master Of Business Administration - Mba, Human Resources Management, International Business, Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Science - As, Business Administration

Associate Of Arts - Aa, General Studies

Certificate, Grant Writing

Certificate, Allied Health And Medical Assisting Services