Ceasun Mcpherson Email & Phone Number

Canton Of Zug, Switzerland

Zug, Switzerland

Lucerne, Switzerland

In this position I had my first experiences in the field of auditing processes and annual financial statements, mainly for social insurances (compensation funds and pension funds), but also in the area of financial servicesI became part of the Financial Audit team at the same time, auditing sustainability reports / ESG among other things by working in a dynamic environment and getting to know many different areas of expertise and industries.I acquire in-depth knowledge of a broad range of customers, build and maintain customer relationships.I work in an inspiring, diversified team in an international network and receive regular feedback from colleagues and superiors to improve my performance.Highlights: - Understanding Financial Statements- Risk Assessment- Regulatory Compliance- Client Interaction- Team Collaboration- Use of Technology-Continuous Learning

Lucerne, Switzerland

In-house customer service representativeAfter initially working in customer service during my apprenticeship, I learned to love communicating with customers. This is where I discovered my passion for consultations. I also learned the importance of independence and organization by processing contracts and scheduling customer appointments.In this position, I also had site responsibility for all SWICA digital application.Highlights:- Close collaboration between social insurance- SWICA applications- New closure and recovery process (in insurance coverage) - Compliance with internal and external regulation

Luzern, Schweiz

Apprenticeship as a merchantInitial experience in benefits department, customer service and underwriting.Varied communication between departments, customers and team. Gained a lot of experience regarding health insurance law and social insurance law through weekly in house trainings, industry-specific training and external courses.Highlights:- communication - client advisory - regulations- insurance law- social security law

Kaufmann Efz E-Profil/ Commercial Apprentice

Three-year apprenticeship. In the first two years, I had classes two days a week and worked three days a week at SWICA health insurance.

Eidgenössische Fähigkeitszeugnis Efz Santésuisse, Krankenversicherung

The apprenticeships in Switzerland are divided into two areas: school grades and specialist knowledge. Since I did my apprenticeship.