• Coordenador de Projetos: Coordenação de projetos de implantação de sistema Protheus (Blueprint, Alinhamento de processos e regras de negócio). Reuniões de kick-off para alinhamento de expectativas stakeholders, Key Users, reuniões de go live e entregas.• Principais Atividades: Coordenação de equipa de implantação, com analistas de nível, sênior, pleno e master. Alinhamento de necessidades e expectativas com Key Users, resolução de gaps, novos desenvolvimentos, desenho de processos, modelos e regras de negócio.

● IT Coordinator: Management system projects involving process improvements, cost reduction and management information for decision making. Leading an infrastructure team responsible for the servers, databases, systems, and information security, as well as routers, firewall, access links, etc. And a support team and help desk for internal customers. ARCserve 16.5.● Main projects: Deployment of software to locate sensitive data in compliance with LGPD (Pontus Vision) / IT Good Practices (ITIL and COBIT) / CRM (Ploomes) / Power BI / Microsoft Exchange Online and Office 365 / Cloud Backup (MS -Azure) / Virtual Machines (MS - Hyper -V) / Firewall Migration (Blockbit) / TOTVS ERP 12.1.33 (Enterprise resource planning) system migration with Microsoft SQL Server 2012 database.

• Responsible for the IT and Logistics area, managing the processes of receiving, storing and distributing materials. Implementation of localization in the storage of products, general and rotating inventory, contract management with carriers through EDI files and improvements in the storage process of pharmaceutical products.

● IT Supervisor: Main technologies used: Windows Server 2000 / Firewall - Linux BRMA Multiaccess 4.2 / Telephony and telecommunication, voice, and data link / call billing control (SUMUS TARIFADOR) / ERP - EMS Datasul 2.04, HCM. 2.09 and ERP TOTVS Protheus 7 / Programming in MS database - [SQL Server 7.0 / Firewall (Sonic Wall).● Main projects: Printing outsourcing, application for opening and controlling technical calls, good IT practices using ITIL and COBIT / Migration of ERP systems (TOTVS to Datasul) and database (MS-SQL Server to Progress)

● IP Surveillance Manager: Technical specialist for security technology products with AXIS IP Network Cameras. Configuration of Digital DVRs with sound and digital image storage capacity. Migration from analog systems to a “digital” platform with IP Cameras or Video Server “Analog to digital signal converter” using a mixed environment.

● 2000-2002 | IT Supervisor: Process management improvements (ISO9001). Implementation of KPI's to manage and obtain results using methodologies such as: #PDCA / Ishikawa Diagram / 5s / 5w2h. Responsible for analyzing and implementing new technologies for the IT area. System migration Siga ADV to #TOTVS Protheus 5.

● 1999-2000 | Systems and Network Analyst: Novell Netware (4.11/5.1) - #Novell Directory Service / Windows NT 4.0 and 2000 Servers with #AD Active Directory / LUCENT PABX / MS-Proxy Server / #MS-Exchange 5.5 / #DHCP Services/ DNS / #MS-SQL Server 7.0 Database / #TOTVS ERP - Protheus 6.1 / BI POWER DECISION / Veritas BackupExec Enterprise. Implementation of CRM (Contact) to streamline the relationship of the sales area with customers / Firewall and internet access controls (Checkpoint).

● 1998-1999 | Support Analyst: Technical support, Help Desk and hardware maintenance on Windows 9X/NT workstations, assembly of certified structured cabling in datacenter.● Main projects: Implementation of CRM, BI, ERP system migration, cabling structure, local e-mail servers and improvement of work processes and procedures (ISO9001).

● Junior Systems Analyst: Test of systems developed in Microsoft Visual Basic 3.0 and 5.0 environment, using DBF / MS-ACCESS 2.0 / 97 / 2000 / MS-SQL Server 6.5 database. Consulting, implementation, and training of CRM in customers, creating management analysis reports through queries in SQL language.

● System Operator: Operation of a contact control system and issuance of labels. Maintenance of hardware and administrative services.

● Office boy: Activities to support the administrative area in general.