Remote Technical Support Agent
Current
Sep 2023 - Present
AeroLeads people directory · profile
Eric Broz Email & Phone Number
Remote Technical Support Agent
at
ESET North America
1 work email found
@msn.com
2 phones found area 614 and 330
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Remote Technical Support Agent
Location
Youngstown, Ohio, United States
Who is Eric Broz? Overview
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Quick answer
Eric Broz is listed as Remote Technical Support Agent at ESET North America, based in Youngstown, Ohio, United States. AeroLeads shows a work email signal at msn.com, phone signal with area code 614, 330, and a matched LinkedIn profile for Eric Broz.
Eric Broz previously worked as NOC Engineer at Integrated It Group and System Administrator at Technology Company. Eric Broz holds Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences And Support Services from University Of Phoenix.
Company email context
Email format at ESET North America
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{first}.{last}@msn.com
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AeroLeads found 1 current-domain work email signal for Eric Broz. Compare company email patterns before reaching out.
Profile bio
About Eric Broz
• Experienced, customer-focused Level III Server and Desktop Support Engineer.• Experienced in antivirus management including ESET, McAfee and Symantec management tools.• Experienced in administering Office 365 in both hybrid and cloud-based configurations.• Successfully migrated 250 users and 400 other Exchange objects from on-premise to cloud-based with zero loss of data and very little support required after migration.• Excellent customer service skills, outstanding written and oral communication skills.• Project experience includes factory floor PC rollouts, lease migration, server migrations, server builds, disaster recovery and end-user support.• Reduced support calls by 80 percent after revamping existing software builds.• Led a team of three supporting a 1,000 seat, 24/7/365 call center.• Excellent skills in Windows 3.1 to Windows 10, Microsoft Office, including Access and FrontPage and Project.• Experienced in administering Lotus Notes v5 - v7.• Outlook, Adobe PageMaker and Adobe PhotoShop; skilled in working with Visual Basic, HTML, XML, and Macintosh OS 7 to OS X.Specialties: Data Center Support, Anti-Virus Administration, Intel Server Support
Listed skills include Data Center, Mcafee, Active Directory, Virtualization, and 25 others.
Current workplace
Eric Broz's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Eric Broz work experience
A career timeline built from the work history available for this profile.
Noc Engineer
Integrated It Group
Responsible for answering incoming calls, assisting clients with all levels of IT infrastructure as a NOC Engineer in the Network Operations Center, initially on-site, then hybrid then full remote after COVID.
Oct 2019 - Apr 2023
System Administrator
Technology Company
- Responsibilities include:
- Building and maintaining infrastructure servers including domain controllers and application servers including updates and hardware maintenance.
- Office 365 Exchange On-Line Administrator for 500+ users and groups.
- ESET Anti-Virus management for 50 servers and 300 workstations.
- Deskside, phone and remote user support for more than 200 end users.
- Active Directory management including accounts, security permissions, topology and cleaning.
Aug 2014 - Apr 2019
Intel Engineer
Responsible for building servers on the Intel Project Team in support of the Catholic Healthcare Partners account (Now Mercy Health).Involved in all stages of project planning and testing from server sizing to turnover for Application Install and required post-app install security testing.Quoted VM and physical servers based on project need; submitted.
Jan 2009 - Feb 2014
Intel Engineer
Intel Engineer responsible for infrastructure servers and Lotus Notes administration.
Mar 2008 - Jan 2009
Intel Engineer
Responsible for building and maintaining 2,500 physical and virtual servers.On-Call rotation for after hours support one week a month.Created user accounts, granted share permissions, performed hardware and OS-level troubleshooting on HP servers.Desktop support for Project Managers and other IT-related duties as assigned.
Jul 2006 - Mar 2008
It Support Engineer
Support IT operations at a carbon plant for Perot Systems including servers, networking equipment and deskside support for 80 plant workers and 25 support personnel. Responsible for building and maintaining laptops and desktops in a factory environment.
Jan 2004 - Jan 2006
Desktop Support Supervisor
Built and supported laptops, desktops and workstations for more than 400 users at Calgon Carbon's world headquarters, Neville Island facility and plants in China.Configured laptops, desktops and workstations with Windows 2000 in Mandarin for Chinese factories.Configured laptops and desktops with Windows 2000 in Japanese for Asian sales support.Reduced help.
Jan 2001 - Jan 2004
2 education records
Eric Broz education
Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences And Support Services
University Of Phoenix
As, Computer Networking Systems
Itt Technical Institute
FAQ
Frequently asked questions about Eric Broz
Quick answers generated from the profile data available on this page.
What company does Eric Broz work for?
Eric Broz works for ESET North America.
What is Eric Broz's role at ESET North America?
Eric Broz is listed as Remote Technical Support Agent at ESET North America.
What is Eric Broz's email address?
AeroLeads has found 1 work email signal at @msn.com for Eric Broz at ESET North America.
What is Eric Broz's phone number?
AeroLeads has found 2 phone signal(s) with area code 614, 330 for Eric Broz at ESET North America.
Where is Eric Broz based?
Eric Broz is based in Youngstown, Ohio, United States while working with ESET North America.
What companies has Eric Broz worked for?
Eric Broz has worked for Eset North America, Integrated It Group, Technology Company, Dell, and The Ohio Department Of Taxation.
How can I contact Eric Broz?
You can use AeroLeads to view verified contact signals for Eric Broz at ESET North America, including work email, phone, and LinkedIn data when available.
What schools did Eric Broz attend?
Eric Broz holds Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences And Support Services from University Of Phoenix.
What skills is Eric Broz known for?
Eric Broz is listed with skills including Data Center, Mcafee, Active Directory, Virtualization, Citrix, Servers, Disaster Recovery, and Vmware.
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