Customer Services Director, Governors Office Of Information Technology
Current
State Of Colorado
2013 - Present
~13 yrs 5 mos
AeroLeads people directory · profile
Cece Jackson Email & Phone Number
Experienced Operations and Customer Services Executive
at
State of Colorado
1 work email found
@colorado.gov
2 phones found area 303
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
State of Colorado
Role
Experienced Operations and Customer Services Executive
Location
Aurora, Colorado, United States
Who is Cece Jackson? Overview
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Quick answer
Cece Jackson is listed as Experienced Operations and Customer Services Executive at State of Colorado, based in Aurora, Colorado, United States. AeroLeads shows a work email signal at colorado.gov, phone signal with area code 303, and a matched LinkedIn profile for Cece Jackson.
Cece Jackson previously worked as Customer Services Director, Governors Office of Information Technology at State Of Colorado and Enterprise Deskside Support Services Manager at State Of Colorado. Cece Jackson holds Bachelor Of Science from University Of Oklahoma.
Company email context
Email format at State of Colorado
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{first}{last}@colorado.gov
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Profile bio
About Cece Jackson
I am an executive with a solid management career providing strategic and business leadership ensuring delivery of technical services and customer support in a global travel and technology arena. Extensive leadership experience in 24 x 7 Customer Service, Operations/Change Management Oversight, Software Applications Support, Process, Operational/Productivity improvements and Commercial partnership. Excellent communicator, liaison and negotiator, adept at initiating and establishing rapport with worldwide customers as well as employees at all levels of management.Specialties: Change Managemnt, People Management, IT Operations, Call Center Operations, Vendor Oversight, SLA Negotiation/Management, Process and Operations improvements
Listed skills include Change Management, Management, It Operations, Customer Satisfaction, and 46 others.
Current workplace
Cece Jackson's current company
Company context helps verify the profile and gives searchers a useful next step.
State Of Colorado
7 roles · 29 years
Cece Jackson work experience
A career timeline built from the work history available for this profile.
Enterprise Deskside Support Services Manager
State Of Colorado
2013 - 2015
~2 yrs
Enterprise Deskside Support Services Manager
State Of Colorado
2013 - 2015
~2 yrs
Program Manager & Head Of Community Liaison Office
Caah -Center For African American Health -Non Profit
Provided strategic and tactical direction for implementation/maintenance of several Diabetes health related programs focused on reducing health disparities in the African American community.
Jul 2011 - Jan 2013
Head Of - Global Technology Ops, Customer Support & Client Delivery
Headed Global Technology Operations/Agency & Supplier Services. Group composed of 100 person team, incorporating 24 x 7 Customer Support-Incident, Problem and Change Management, Technical Services Delivery team, Infrastructure Architecture Engineering, Performance & Capacity Planning, Hardware/Software Configuration Management and Database team. Took on.
2005 - 2010
~5 yrs
Director/Senior Director -Global Technical Svcs
Cendant Corp - Travel Distribution Services
Directed the day to day operation of multiple areas with 6 direct reports, 5 Incident/Technical managers and 56 Analysts up to System Engineers. 24 x 7 Global Service Center, Application Programming Interface and Agency/supplier Technical support, Change Management, Project & Prob Management, Automation Solutions and Operations Metrics/Reporting.
2003 - 2005
~2 yrs
Manager/Sr Manager
Managed all components of Europe and North America Service Centers including 2nd level technical support, SLA reporting
1997 - 2003
~6 yrs
1 education record
Cece Jackson education
FAQ
Frequently asked questions about Cece Jackson
Quick answers generated from the profile data available on this page.
What company does Cece Jackson work for?
Cece Jackson works for State of Colorado.
What is Cece Jackson's role at State of Colorado?
Cece Jackson is listed as Experienced Operations and Customer Services Executive at State of Colorado.
What is Cece Jackson's email address?
AeroLeads has found 1 work email signal at @colorado.gov for Cece Jackson at State of Colorado.
What is Cece Jackson's phone number?
AeroLeads has found 2 phone signal(s) with area code 303 for Cece Jackson at State of Colorado.
Where is Cece Jackson based?
Cece Jackson is based in Aurora, Colorado, United States while working with State of Colorado.
What companies has Cece Jackson worked for?
Cece Jackson has worked for State Of Colorado, Caah -Center For African American Health -Non Profit, Travelport, Cendant Corp - Travel Distribution Services, and Galileo International.
How can I contact Cece Jackson?
You can use AeroLeads to view verified contact signals for Cece Jackson at State of Colorado, including work email, phone, and LinkedIn data when available.
What schools did Cece Jackson attend?
Cece Jackson holds Bachelor Of Science from University Of Oklahoma.
What skills is Cece Jackson known for?
Cece Jackson is listed with skills including Change Management, Management, It Operations, Customer Satisfaction, Airlines, Service Delivery, Process Improvement, and Call Center.
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