Cece R. Email & Phone Number

Vista, California, United States

San Diego, California, United States

• Established & maintained relationships with over 35,000 key accounts, contractors, designers, realtors & architects • Managed customer selection, design & job quotes for residential & commercial hardwood flooring projects• Accountable for internal business development & purchasing outside supplies & services • Hired, trained, supervised & assigned duties to retail salespeople• Envisioned & executed the company's Flickr page & image data base of completed installs• Prospected new business with social media: Yelp, Craigslist, Houzz, Google & Facebook • Maintained productive relationships with suppliers, shippers, manufacturers, designers, contractors, builders & architects.• Worked closely with the owners & upper management on a daily basis

Remote

• Provided assistance to customers, responded to inquiries • Processed Returns & Exchanges • Assisted with order creation, order cancellations, product damages/ defects• Handled feedbacks & product reviews• Troubleshoot issues arising in shipping or inventory handling• Monitored, analyzed and improved online E-commerce traffic & activity• Assisted eCommerce operation & sales-related tasks on online marketplaces & websites• Assist to perform daily, weekly and monthly reporting on sales & product performance

Los Angeles, California, United States

Key Assignments as Executive Assistant: • Synchronized marketing & communication activities • Provided general office support, reception of high profile clients & scheduling

Sacramento, California, United States

• Managed customer inquiries by providing product information & processing orders • Utilized suggestive sales techniques to meet established targets • Established & maintained working relationships with customers & employees • Governed the store in the absence of the store owner

Salida, California, United States

• In charge of sales & commission tracking for 40+ representatives • Aided buyers in strategic planning, assortment mix, product development & merchandising presentation • Coordinated flow of information between sales, marketing, customer service, warehouse & customers • Worked with high profile manufacturers on bi-monthly & monthly advertisements • Prepared monthly customer catalog, including billing advertisers, design, printing & distribution

Santa Barbara, California, United States

• Administered sales & marketing efforts at trade shows • Recruited potential artists for representation & online wholesale • Provided graphic design concepts & promotional strategies

• Hired, trained & supervised the receptionists, marketing representatives & snow reporters • Oversaw trade show booth, promotional events & competition development • Established resort’s digital image database & maintained analogue productions • Maintained marketing filing systems; invoices, donations, information requests, entertainment & media • Assisted with high profile entertainment, media & interactive company tours • Composed & executed scripts for the resort’s automated phone lines • Helped all departments with special projects & events as needed