Cece R. Email & Phone Number

Vista, California, United States

San Diego, California, United States

• Established & maintained relationships with over 35,000 key accounts, contractors, designers, realtors & architects
• Managed customer selection, design & job quotes for residential & commercial hardwood flooring projects
• Accountable for internal business development & purchasing outside supplies & services
• Hired, trained, supervised & assigned duties to retail salespeople
• Envisioned & executed the company's Flickr page & image data base of completed installs
• Prospected new business with social media: Yelp, Craigslist, Houzz, Google & Facebook

Remote

• Provided assistance to customers, responded to inquiries
• Processed Returns & Exchanges
• Assisted with order creation, order cancellations, product damages/ defects
• Handled feedbacks & product reviews
• Troubleshoot issues arising in shipping or inventory handling
• Monitored, analyzed and improved online E-commerce traffic & activity

Los Angeles, California, United States

• Key Assignments as Executive Assistant:
• Synchronized marketing & communication activities
• Provided general office support, reception of high profile clients & scheduling

Sacramento, California, United States

• Managed customer inquiries by providing product information & processing orders
• Utilized suggestive sales techniques to meet established targets
• Established & maintained working relationships with customers & employees
• Governed the store in the absence of the store owner

Salida, California, United States

• In charge of sales & commission tracking for 40+ representatives
• Aided buyers in strategic planning, assortment mix, product development & merchandising presentation
• Coordinated flow of information between sales, marketing, customer service, warehouse & customers
• Worked with high profile manufacturers on bi-monthly & monthly advertisements
• Prepared monthly customer catalog, including billing advertisers, design, printing & distribution

Santa Barbara, California, United States

• Administered sales & marketing efforts at trade shows
• Recruited potential artists for representation & online wholesale
• Provided graphic design concepts & promotional strategies

• Hired, trained & supervised the receptionists, marketing representatives & snow reporters
• Oversaw trade show booth, promotional events & competition development
• Established resort’s digital image database & maintained analogue productions
• Maintained marketing filing systems; invoices, donations, information requests, entertainment & media
• Assisted with high profile entertainment, media & interactive company tours
• Composed & executed scripts for the resort’s automated phone lines