Cecilia (Gandolfo) D'Elia Email & Phone Number

New York, United States

I am proud to announce the launch of Precision Search Solutions. With a focus on recruiting for Microsoft Modern Work, Copilot, Security and Infrastructure Technologies, we are at the forefront of transforming how businesses operate in the digital realm.Our expertise extends to Contact Center solutions and Unified Communications, ensuring a comprehensive approach to connectivity and collaboration.

United States

New York, United States

• Achieved the position of Highest Billing Account Manager 2022 at FRG, demonstrating exceptional sales and account management abilities- excess of $2.2M in total revenue• Implemented efficient recruitment processes, optimizing workflows to enhance productivity and meet client hiring needs.• Played a pivotal role in training and mentoring recruitment teams, contributing to their professional development and overall success.• Managed internal project teams made up of Sales Executives, Account Managers, Coordinators, Delivery Managers, and national IT recruiters to ensure swift, optimal coverage.• Headed delivery meetings with internal team and weekly client meetings to determine the status of recruitment projects and formulate concise action plans to achieve targets.• Directed vendor and Managed Service Provider (MSP) interactions, including contract assessment and negotiation.

Greater New York City Area

• Provided high-quality account management services, exceeding client expectations and maintaining a high level of customer satisfaction.• Conducted IT recruitment business analysis to gain insights into clients' true goals and objectives, tailoring recruitment strategies accordingly.• Managed key accounts in North America, fostering strong client relationships and ensuring client satisfaction through strategic recruitment solutions.• Generated new business by successfully expanding client base across diverse IT skill sets, contributing to increased revenue and market share.• Form daily business development and account expansion plans and execution.• Averaged $1.4 M billing yearly since 2015 being the most consistent account manager responsible from generating my own clients as well as managing each account.• Responsible for bringing in one of FRG's largest accounts who has remained a loyal customer for 10+ years generating millions of dollars in revenue spanning across multiple divisions and regions.• Establishing proper allocation of recruitment resources, set deadlines/parameters, creation of market trend/reports.

New York, Ny

• Built a high-performing team from scratch and maintaining the highest number of "deals per head" in the US business.• Recruited, mentored, and trained new hires on the recruitment process, fostering a culture of excellence and continuous improvement.• Generated net new accounts for the team through strategic prospecting and relationship-building efforts

New York, Ny

• Established and led the Microsoft Lync recruitment team from inception, achieving remarkable results.• Completed first placement within 8 days of entering the market, demonstrating quick adaptation and efficiency.• Identified and targeted all Microsoft Partners implementing Microsoft Lync and end-user clients seeking MS Lync installation, expanding client base and market reach.• Handled contract review and negotiations, ensuring favorable terms and agreements for both the company and clients

Greater New York City Area

• Provide guidance, direction, and support to the recruitment team members. Lead by example and motivate team members to achieve individual and team targets.• Set clear recruitment goals and targets for the team and monitor progress regularly. Ensure that the team is on track to meet or exceed recruitment metrics and objectives• Develop and implement effective recruitment strategies to attract top talent. Analyze market trends and competitor activities to stay ahead in talent acquisition.• Conduct training sessions to enhance the skills and knowledge of team members. Provide coaching and mentoring to help team members improve their recruitment techniques and performance.• Evaluate the performance of team members regularly and provide constructive feedback.• Allocate resources efficiently to ensure optimal productivity and performance. Manage workload distribution and prioritize tasks to meet deadlines effectively.• Ensure compliance with legal and regulatory requirements related to recruitment practices. Conduct quality assurance checks to maintain high standards in recruitment processes.• Identify opportunities for process improvements and implement best practices to enhance recruitment efficiency and effectiveness

Was hired as the 8th employee in North America and was an integral part of the company's success.• Utilize various sourcing methods to attract a diverse pool of qualified candidates, including online job boards, social media platforms, professional networking sites, referrals, and direct outreach.• Develop and maintain a strong talent pipeline by proactively engaging with passive candidates and building relationships with potential candidates for future opportunities.• Leverage advanced search techniques and Boolean logic to identify candidates with the right skills, experience, and qualifications for specific roles.• Stay updated on industry trends, market dynamics, and emerging talent pools to adapt sourcing strategies• Create compelling job advertisements and employer branding initiatives to attract top talent to the organization.• Conduct initial phone screenings to evaluate candidates' interest, availability, and suitability for the position. Ask targeted questions to assess candidates' qualifications and motivations.• Coordinate and schedule interviews with candidates, ensuring alignment with hiring managers' availability and preferences.• Collaborate with hiring managers to gather feedback on candidates and make informed decisions• Document candidate evaluations, feedback, and assessment results in recruitment databases accurately and comprehensively.• Build and maintain strong relationships with clients to understand their hiring needs and requirements.• Responsible for business development efforts and generating net new accounts for myself by conducting thorough market research to identify potential Dynamics CRM Microsoft Partners and end users within my target market segments.• Build and nurture relationships with client through networking events, industry conferences, and online communities

New York, Ny

- Responsible for closing all personal & team sales directly with managing partners of law firms and CEO’s of legal solution providers- Responsible for meeting and exceeding monthly and quarterly team sales requirements- Managed inside sales team of 6-8 sales staff- Responsible for the interviewing, hiring, and sales development plans for each staff member- Responsible for business development within our suite of legal services designed to assist our clients in gaining face-to-face meetings with the ‘ultimate decision maker’ within the legal departments of Fortune 1000 companies- Awarded North American Sales Manager of the Year award in 2009 for managing the top producing team at $1.7million in sales and developing the largest base of ‘senior sales staff’ - Conducted elements of our training program designed for new staff focused on product knowledge, effective sales skills and business development tools- Reported directly to the General Manager and CEO

New York, Ny

- Role primarily focused on prospecting managing partners of law firms and CEO’s of legal solution providers both nationally and internationally.- Produced proposal’s and negotiated stiff deadlines offering a maximum of a 24 hour decision deadline on services starting at $48,000USD- Very consistent producer with personal sales far exceeding the overall quota for our fiscal year- Key member in the development of our product offerings, vendor relationships, new service offerings, and architecture of offerings- Developed my own client base through research, lead generation, probing and cold calling