- Serve as DocuSign Enterprise Administrator, manage and track monthly usage for 35+ Colorado state government agency accounts.- Lead myColorado App QA process including test planning, maintenance and updating of test case templates, pre-test and test execution, post-testing, and documentation of test results.- Perform manual, functional, regression, and user acceptance testing to ensure product meets business requirements and specification. - Identify bugs and errors, report and track in Azure DevOps.- Liaise with the development team, support team, stakeholders to develop solutions and fix bugs. - Prepare release notes and support bi-weekly mobile app release to over one million users statewide. - Lead conversation design, implementation, and maintenance of AWS Chatbot to better serve one million users and provide relief to the customer support team.

-Maintained product invoices and completed billing in Quickbooks for six retail store locations. -Estimated costs for new construction projects and maintenance of commercial/retail properties. -Researched business development opportunities and prepared licensing applications for out of state expansion.

- Liaised with construction manager, project manager, engineering and construction teams to execute projects.- Estimated costs for new projects and sourced new vendors. - Created and submitted engineering reports according to client documentation requirements.- Researched public utility grants and managed applications for energy rebates to fund projects and generate new business.

- Reviewed RFPs to identify scope and deliverables including: technical and material requirements, allotment of available resources, project time frame, documentation requirements, freight requirements, quality inspection requirements, project closeout, final invoicing and payment terms.- Liaised between engineering, procurement, manufacturing, and logistics teams to ensure successful product delivery to project sites in North America, South American, Europe, Asia, and Africa.- Facilitated third party inspections to ensure quality of product and client documentation per ISO standards.- Created a new document control system, digitized 10+ years of paper project files.- Worked with accounting teams to reconcile old project accounts and completed final invoicing to collect over $1 million in past due payments.

- Liaised with engineering, sales, field teams, and public utilities to install and commission residential solar systems. - Prepared and submitted grid interconnection documentation for new residential solar systems in accordance with public utility requirements.

- Partnered with local non-profit organizations to implement PBS Kids learning initiatives for after-school and summer programs serving children of low-income families.- Led workshops and training for staff, students, parents, and young children. - Engaged children and families by coordinating program activities and events designed to be educational while promoting PBS Kids.