Cecelia Chen Email & Phone Number

Sydney, Nsw, Au

Drive HR procedures improvement,update HR policies and implement HR practicesPartner and support managers to develop a HR strategy Work in APAC region environment as Human Resources Business Partner for overall HR operation within AustraliaDaily management of employees ranging from onboarding to off boardingDevelop effective communication with key stakeholders and cross-functional collaboration, influencing peers to meet the objectives

Sydney, New South Wales, Australia

In charge of full cycle of recruiting and employment process independently:—Develop JD according to company strategy and hiring needs by investigation of current talents pools—Post job openings on Seek, indeed, LinkedIn, Facebook groups and social media to source candidates, candidate screening employees by phones and emails, organizeinterviews and lead to ask questions, discuss and evaluate interview performance, making decision and give suggestions, made offer to successful candidates.—Successfully hire talents and grew teams in the position of customer service, sales, procurement officers and warehouse storepersons, managers and so on.—Employee onboarding, take new hires a tour in the company, introduce company premises, colleagues to make employees feel familiar with and ease, explain contract, company rules and sign documents with new hires.Create, develop and optimize company policyDevelop company orientation process, optimize company procedures, and build companystructure chart and give suggestions on company HR strategy.Design,implement and conduct training within organization. Managing BPO company regarding the employee recruitment, employment, attendance, and relations. Be responsible for hiring CS teams and managing the attendance, work tasks control and employee engagement, report daily results to supervisor, regularly conducting feedback talk with employees to track their performance and satisfaction.Daily employees data updates and management—Update and maintain employee information and data in excel and database regularly —Managing employee attendance, record employees leave requests and reports timely—Review employee performance regularly, by weeks, months, conduct feedback talk regularly with new employees to understand their needs and improvement for employee engagement.

Chengdu,Sichuan

Manage end-to-end recruitment from advertising, sourcing, interview and onboarding.Maintain and update employee file database to ensure currency of information and compliance with recruitments.Creating employment contracts, drafting letters and processing employee paperwork/documentation.Respond to general HR enquiries via calls and emails.Support with day-to-day IR and ER matters relating to the employee life cycle.

Sydney, Australia

Answer incoming calls and make phone calls to respond to inquiry from the tenants, landlords or any third party actively and in business manner, help them to get the information or alternatively transfer calls to appropriate departments timely.Above 100 Bills processing accurately and paying related with the property,including Strata, Council, Water, Insuance, Electricity and Gas fee on time. And process reimbursents bill to the tenants, job orders(maintenance) to the landlords.Bills chasing and contact with strata or related authorities to get the related bills to process timely, professionaly using outlook or phone calls among the property manager, clients and related authorities.As one of the customer care team members, deal with customer complaints from phone calls and emails, records related issue and completed written report to manager about the progress from the clients weekly.Data entry bank details and personal information, classifying and filing management, leasing agreement, and distributing letters to related property manager or related departments.And collect rent for the tenants.

Beijing, China

Complete over 200 interviews and employments independently to help the organization to gain talents, including collecting recruitment information according to human resource requirement of our Institute based on job analysis, and take in charge of selection, organize recruitment events, employment and staffing, induction and orientation of new employees.Plan and organize 30 trainings for management teams and staffs to improve efficiency of the organisation.Transact the retirement matters of staff in terms of national rules, and assist social security administration department to transact retirement procedures for the staff of mandatory age for retirement or who completely loses the labor capacity due to work and illness.Take in charge of staff attendance. Be responsible for attendance work of 10 functional departments of our academy, monthly collect attendance sheets of functional departments and record attendance days and vacation days.Information construction of human resource of enterprise.For example, making a series of researches for demands on information construction at early stage and initially draw up information construction plan of human resource department.

China

Handling different tasks related to customer's freight business, including assisting customers to follow their freight orders over countries, and solving customers' complaints; able to source corresponding certificates to reduce compensation risk and reduce compensation amount.