Client Service Manager
Day to day oversight for 30-40 assigned clients with over $20 million in assets. Developed relationships with assigned clients and routinely followed up with them to provide high client satisfaction.Ensured client satisfaction via handling complex issues in professional and timely manner.Facilitated the financial planning process in a supporting role including identifying goals, data gathering and analysis, preparing recommendations, and working with clients to implement and monitor financial plans.Coordinated with client’s CPAs during tax season and estate planning and estate administrators when requested.