Cecelia Alexander Email & Phone Number

Louisville, Kentucky, United States

Directs retention and advising efforts for new partnerships. Establishes the credibility and expertise of the retention team in order to build and maintain relationships with our partners. Establishes sustainable practices as appropriate for each university's unique needs and diverse student populations.

Louisville, Kentucky, United States

Louisville, Kentucky Area

As an online advisor, I work hand-in-hand with online students to help them choose courses, progress towards obtaining a degree, and understand university requirements. I remain in contact with students throughout their time in a program, which allows me to build strong relationships with the goal to earn students' trust, get to know them, and help them reach their educational goals.

Bloomington, Indiana Area

During my time as an Associate Instructor of Creative Principles of Advertising (approximately 60 students per class), I collaborated with my co-instructor on course schedule and content. I communicated with students to resolve schedule conflicts and grade disputes. I also provided detailed feedback and guidance on weekly labs and major projects.

Louisville, Kentucky Area

As a graduate instructor in the Department of Communication, I taught two Public Speaking courses per semester (approximately 25 students per class). As the instructor of record for the courses, I created class schedules, lectures, and course guidelines. I held speech writing workshops four times per semester for each of the courses and provided continuous feedback of students' public speaking skills.

Louisville, Kentucky Area

During my time as a Graduate Teaching Assistant, I planned, conducted, edited, and presented research projects, who of which were published in peer reviewed journals. I also assisted three professors with daily work, such as proctoring exams, grading assignments, and serving as guest lecturer on occasion. I created new study resources and review sessions for a media history course. Finally, I also coordinated city-wide campaigns for two annual events in order to increase awareness and attendance of the events.

Louisville, Kentucky Area

As an Academic Advisor Team Lead, I supervised a team of fellow advisors who were monitoring students at three universities. I advised approximately 300 students regarding course schedules, graduation requirements, and study resources. I also participated in weekly conference calls with university officials regarding best practices for student retention and visited the universities that I served in order to integrate myself into their unique practices and cultures.

Louisville, Ky And Cincinnati, Oh

After being hired as a Front Desk Agent in 2012, I transferred from Louisville to Cincinnati to become a Hotel Front Office Supervisor and continued training the new Front Office team at the recently opened location. I supervised a team of approximately 20 Front Desk Agents and Bellmen to ensure maximum guest satisfaction and hotel occupancy. I ensured that vital information was communicated to and from the Front Office and other departments, collaborated with front office management to create weekly schedules, and ensured that the special requests of groups and events at the hotel were met. In addition to my responsibilities as a Front Office Supervisor, I also oversaw the daily operations of the the Museum Shop, where I created and monitored the Gift Shop bonus plan, a monthly sales incentive program for Front Office employees.Once I returned to 21C's Louisville location, I maintained my supervising position. Additional responsibilities upon my return included developing concierge connections with restaurants and attractions throughout the city to better serve our guests and updating the Front Office's standard operation procedures, with the guidance of the Front Office Manager.

Non-Degree Post-Graduate Courses, Media Studies And Hungarian Studies

Master’S Degree, Communication

B.A., Communication Studies- Speech

Activities and Societies: German Club