Cecellia Telkes Aici Cic 🔸 Email & Phone Number

Richmond, Victoria, Australia

CPM provides direct sales services, contact centre, and training solutions covering both B2B and B2C across industries. http://www.cpm-aus.com.au/sales-and-marketing-services/As Learning Projects Consultant, I design and deliver face to face training, webinars and e-learning modules to enable direct sales and retail teams to deliver extraordinary results with passion and precision!I’m a junkie for improvement and continuously seek to develop personally and professionally in order to do better at all times.Learning and development should inspire change, growth, results with a sprinkling of fun and inspiration. Some of the exciting things I do at CPM and Retail Safari includes:- Experiential training workshops and facilitation- Leadership and sales coaching- Designing, delivering and managing a blended approach to learning and development with tools like Articulate and Moodle - Developing and delivering webinars and technical training- Developing and delivering storyboards for training videos

Melbourne, Australia

* Passionately imparting skills to individuals on visual branding, business etiquette, sales and networking skills.* A champion for good manners and service excellence. I believe that passion can lead to HAPPIER people and POSITIVE working environment. So I work with private and government organisations to help develop and cultivate a healthier culture in the workplace.* Modules include rapport building and image congruence skills that help people provide better customer service and sales. Knowing what to say is different from knowing how to say it!* Associate Trainer - CPM Australia - delivering essential soft skills training (B2B and B2C)

Melbourne, Australia

- Working in partnership with international corporations to create powerful leadership, talent and engagement experiences that boost business performance.- Managing and co-ordinating Global coaching resources and client engagements

* Trainer and coach for Branding Through People - Seminars.* Working with organisations to increase the impact and influence of their human resource.* Keynote speaker* Facilitating and coaching professionals in projecting a positive first impression, steps to building better rapport, business etiquette, networking and projecting positive body language.Highlights - Developed and delivered specialised customer service and sales training to top banks, government agencies and Royal Courts.

* Corporate Marketing - developing and delivering corporate marketing campaigns.* Product development & marketing - worked with the various internal departments to develop a well-rounded competitive product range for the corporate market.* Product Training - providing the necessary training to the corporate sales staff on product.

* Worked with various partners to develop interesting and new affinity programs. Some of these included Qantas, American Express, Australian Rugby teams, Flybuys.* Managed the mobile accounts of the various rugby teams sponsored by Vodafone - Wallabies, Waratahs.

- Developed DM campaigns with business partners.

- Developed partnerships and campaigns with British Airways, Flybys, Ansett and Visa.