Ceci Chan Email & Phone Number

Worcester, England, United Kingdom

I coach people with a disadvantage, such as depression, anxiety, ADHD and ASD, in a series of one-on-one sessions, by clarifying their goals and current states, and collaboratively establishing feasible steps to help them make progress.

Having coached tens of professionals from diverse backgrounds and countries, I have gained experience in coaching on various topics such as marital relationships, financial insecurities, business development, career ambitions, family issues, self-development, life purposes and spiritual growth.My aim is to empower individuals in living their dream lives.

Hong Kong

• Oversaw L&D functions in HK and TW, analyzed learning needs at individual, team and organizational level, and identified appropriate learning interventions.
• Translated long-term organizational vision, strategies and objectives, into actionable and region-specific learning & development (L&D) strategies and priorities, for Hong Kong and Taiwan offices.
• Investigated issues affecting operation after the restructure of Fundraising & Engagement department, prepared report and suggested learning solutions to senior management team.
• 1-to-1 informal coaching sessions with identified talents.
• Task managed team member in Taipei office.

Hong Kong

• Supported revision of overall learning and development policy, clarified visions, principles, objectives, boundaries.
• Designed newcomer journey. Formulated diverse learning solutions, monitored budget, logistics, and evaluation of learning effectiveness.
• Was seconded to Taiwan office during 2018-2019, re-established L&D functions, including principles and implementations of talent management, leadership development, individual and group learning interventions.
• Led local and regional training projects.

Hong Kong

• Formulated trainings, revised materials, coordinated logistics, evaluated training and analyzed feedback. Planned annual training calendar and budget.
• Managed one team member.

Hong Kong SAR

• Handled various projects, including new assessment tools analysis and revision, preparation for psychology-related radio programme, training logistics and administration, client needs analysis, client management.
• Prepared workshops in Hong Kong and Macau for 1500 salesperson and sales leaders for a multi-brands retail company; designed follow-up activity by applying “21-day habit forming” psychological theory
• Evaluated and advised validation of a Change assessment method called Ocapi for a Japanese assessment provider
• Guest speaker of Facebook Generation training workshops
• Designed a war-game team building programme for an insurance company; contacted and negotiated with service supplier
• Conceptualized for a psychology-related RTHK programme

Hong Kong SAR

Managed volunteer fundraisers and logistics arrangement at various spots, so as to reach fund-raising goals.

Master Of Science (Msc), Occupational Psychology

Dissertation of M.Sc. of Occupational Psychology: Supportive manager behaviours in work-life integration and positive outcomes in Hong Kong

Bachelor Of Social Science, Psychology

Activities and Societies: Intervarsity Psychology Festival, Society of Psychology Promotion