• Responsible for the development of infant body cleaning product line, developing brand strategies and plans (strategy/concept/packaging development).• Participated in the brand management of 10 products, including R&D, visual design, market research, supplier cooperation, etc.• Responsible for industry research, domestic and foreign competitor analysis.• Responsible for consumer research projects, cooperated with suppliers, organized and participated in the research feasibility analysis, research outline and questionnaire writing, on-site supervision.

• Provided high quality customer services and maintain customer relationship.• Assisted manager in brand image related duties, such as store image designing, promotional activities planning, etc.• Responsible for new staff training, including company culture, product knowledge, and sales skills.

• Responsible for organizing and planning exchange programs with international education institutions.• Cooperated with China and Hong Kong education institutions, arranged exchange students ‘study programs and accommodation.• Assisted the department to carry out support plans for local small and medium size enterprises.

• Successfully increased sales to existing customer through relationship building and cross-selling, demonstrating through knowledge of products.• Developed business partners in Guangzhou area to expand brand awareness, provided timely and professional customer service to maintain long-term and win-win relationship with customers.• Cooperated with other teams to attract more partners.