Leading day-to-day operations of the Ride Operations DepartmentProviding supervision, training, development, and evaluation for team membersHandling guest concerns and responding to guest comments within standard timelinesEnsuring proactive guest-friendly approaches and enforcing guest-first standardsMaintaining excellence in cleanliness for guest and employee areasProviding fast service and achieving prompt resolutions for guest inquiriesEnsuring compliance with safety standardsAdhering to training requirements and testing procedures set forth by Six Flags policiesOffering friendly, clean, fast, and safe service for guests and team membersConducting safety inspections as prescribed by Six Flags Operations guidelinesAttending morning leadership communication meetings on time and preparedCompleting daily opening and closing tasks as assigned by managementOperating company vehicles and compactors to assist with park operations

Ensuring high levels of customer satisfaction by being knowledgeable about all products offeredTeaming up with co-workers to provide excellent sales serviceDelivering sales, outstanding customer experience, and operational expectationsMaintaining personal and productivity goalsConnecting with every customer by asking open-ended questions to assess needsAbility to learn and share expertise of products and trends to fit customer’s needsMaintaining an awareness of all product knowledge and current or upcoming product/trendsContributing to a positive and inclusive work environment