Global Elearning And Training Specialist
Current
Mar 2024 - Present
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Cecile D. Email & Phone Number
Global elearning and training specialist
at
ICU Medical
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Global elearning and training specialist
Location
Ashford, England, United Kingdom
Company size
Who is Cecile D.? Overview
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Quick answer
Cecile D. is listed as Global elearning and training specialist at ICU Medical, a with 2968 employees, based in Ashford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Cecile D..
Cecile D. previously worked as EMEA Training Specialist at Icu Medical and Customer Service Representative at Icu Medical. Cecile D. holds Civil Law, Law from University Lyon 2.
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ICU Medical
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Profile bio
About Cecile D.
Experienced Trilingual Training specialist in the Medical device industry, currently responsible for all the logistic of our EMEA training department. Over the years I have been responsible for material translations as well as live translations, and involved in different project such as the implementation of our different eLearning platform.Recently also involved in the onboarding of our Inside sales team.Significant experience in Customer Service and logistic area in multinational companies relating to the pharmaceutical industry and the medical sector. Over the years I have been involved in different project such as the implementation of Oracle, SAP, Pricing Tools, Oracle Cloud.I am proactive, efficient and organized. My strengths are around communication, driving change, results, leadership, problem solving and improving processes.
Current workplace
Cecile D.'s current company
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Icu Medical
5 roles
Cecile D. work experience
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Emea Training Specialist
Responsible for all the Training sessions logisticMaterial Translations in French and ItalianLive translations in French and ItalianCopy approval process through Workfront for all training materialDelivery of the Smiths Induction product overview for new startersCreation of eLearning courses using Rise 360Assignments of eLearning on LitmosExtraction of reports from Litmos on a regular basisCreation of Role PlaysSupport with the Onboarding of new team memberCreation of monthly metricsInvolve in the leadership and development of our Training associate based in BarcelonaSupport with the skills assessments during Training sessionsSupport with the Onboarding of our Inside Sales team based in Barcelona
Customer Service Representative
-European and Middle East Distributors Management (Order entry, Credit notes, International Tenders, Backorder...)-Stock allocation-Checking prices-Raising RMA-Implementation support of Oracle Cloud-Covering holidays for the Order automation department for France and Italy
Mar 2017 - Apr 2018
Customer Service Manager
Daily office organization planning with supervision procedures for tenders, quotations, loan contracts with signing authority, insertion orders and shipments;daily and monthly analysis on orders, turnover and Backorder (Report);Weekly Meetings with Sales Manager to check for any critical issues on Orders and tenders;Interface with the Supply Chain for the arrival of the goods (UK);Monthly Meeting with Warehouse Manager in Holland for any critical issues about shipping;Organization of the annual Customer Service Conference;Internal Audit (SME Role)Safety Stock management of the devices;Performance Review/AppraisalSelection of new employee.Training for new employee.Achievements and projects - I managed and achieved the transfer of the offices from Milan to Latina. - I built a new team of 7 resources by improving processes and the satisfaction of our customers both internal and external. - I completed the automation project of orders through the GHX program - I created a new process and a safety stock for the samples for participating in tenders. - Reduction of the Backorder by 80%.
Apr 2012 - Jul 2016
Customer Service Representative
-European and Middle East Distributors Management (Order entry, Credit notes, International Tenders, Backorder...)-Stock allocation-Checking prices-New employee training on the ERP system Oracle-Implementation and Training of Oracle to our affiliates in Europe ( France, Italy, Spain, Portugal)
Jul 2007 - Aug 2010
Team & coworkers
Colleagues at ICU Medical
Other employees you can reach at icumed.com. View company contacts for 2968 employees →
SD
Sunddry Delgado
Colleague at Icu MedicalHeredia, Costa Rica
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MT
Mike Taba
Colleague at Icu MedicalAliso Viejo, California, United States
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AR
Andy Rowland
Colleague at Icu MedicalDublin, Ohio, United States
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MM
Michelle Malchow
Colleague at Icu MedicalHutchinson, Minnesota, United States
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PT
Phat Thiem
Colleague at Icu MedicalWest Jordan, Utah, United States
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RT
Rachel Trout
Colleague at Icu MedicalCharleston, South Carolina, United States
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SR
Sheida Rostama,
Colleague at Icu MedicalAustin, Texas Metropolitan Area, United States
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CD
Chad Darnell
Colleague at Icu MedicalAustin, Texas, United States
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DG
Dinesh Ganjhu
Colleague at Icu MedicalRanchi, Jharkhand, India
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LA
Linked Account
Colleague at Icu MedicalIndia
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Sunddry Delgado
Colleague at Icu MedicalHeredia, Costa Rica
View →
MT
Mike Taba
Colleague at Icu MedicalAliso Viejo, California, United States
View →
AR
Andy Rowland
Colleague at Icu MedicalDublin, Ohio, United States
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MM
Michelle Malchow
Colleague at Icu MedicalHutchinson, Minnesota, United States
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PT
Phat Thiem
Colleague at Icu MedicalWest Jordan, Utah, United States
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RT
Rachel Trout
Colleague at Icu MedicalCharleston, South Carolina, United States
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SR
Sheida Rostama,
Colleague at Icu MedicalAustin, Texas Metropolitan Area, United States
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CD
Chad Darnell
Colleague at Icu MedicalAustin, Texas, United States
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DG
Dinesh Ganjhu
Colleague at Icu MedicalRanchi, Jharkhand, India
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LA
Linked Account
Colleague at Icu MedicalIndia
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2 education records
Cecile D. education
Civil Law, Law
Literature And Mathematics
Lycee Charlie Chaplin
FAQ
Frequently asked questions about Cecile D.
Quick answers generated from the profile data available on this page.
What company does Cecile D. work for?
Cecile D. works for ICU Medical.
What is Cecile D.'s role at ICU Medical?
Cecile D. is listed as Global elearning and training specialist at ICU Medical.
Where is Cecile D. based?
Cecile D. is based in Ashford, England, United Kingdom while working with ICU Medical.
What companies has Cecile D. worked for?
Cecile D. has worked for Icu Medical.
Who are Cecile D.'s colleagues at ICU Medical?
Cecile D.'s colleagues at ICU Medical include Sunddry Delgado, Mike Taba, Andy Rowland, Michelle Malchow, and Phat Thiem.
How can I contact Cecile D.?
You can use AeroLeads to view verified contact signals for Cecile D. at ICU Medical, including work email, phone, and LinkedIn data when available.
What schools did Cecile D. attend?
Cecile D. holds Civil Law, Law from University Lyon 2.
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